Administrative Assistant

Suzette Stanley

**** *** **., *******, **. 806-***-****, **********@*****.***

PROFESSIONAL PROFILE

Business Managers Assistant Jan 2014 March 2017

Acosta Sales & Marketing

Prepared all yearly contracts for customers.

Liaison between buyers and business managers.

Monitored delivery of purchase orders.

Director of Special Events Assistant June 2013 to October 2013 (Temporary position)

Texas Tech Alumni Association

Handled inquiring calls regarding alumni accounting and membership questions.

All administrative projects and clerical duties as needed to support departmental staff.

Assisted Director of Special Events in event planning projects which included menus, invitations, programs, and reservations.

Sales Manager September 2012 to November 2012 (Hotel sold and closed)

Radisson Hotel

Sold and coordinated guest rooms, banquet food, beverage and all meeting space.

Recruited new accounts and maintained current accounts.

Participated in weekly sales and strategy meetings to maximize market.

Maintained and created relationships with Travel Managers, Corporate Travelers and Corporate Meeting Planners. Assisted GM with weekly revenue meetings, site tours for target accounts and site tours for Convention and Visitors Bureau.

Director of Sales & Marketing Assistant March 2012 to September 2012

Hawthorn Suites

Assisted Director of Sales in completion of monthly bookings and quarterly reports.

Generated contracts and proposals.

Acted as Catering Manager.

Communicated clients’ requests to all departments in an effective and timely manner.

Increased banquet revenue and exceeded sales budget.

Contacted in-house customers to foster additional business, repeat business or referrals.

Maintained Sales Pro program.

Crime Victims Coordinator January 2005 to July 2011

Lubbock Victims Assistance Services, Inc.

Processed all applications submitted by victims for approval and assistance by the Attorney General of Texas.

Worked closely with hospitals and other vendors to ensure they received payment from Crime Victims Compensation.

Responsible for all daily operations of the office.

Membership Director March 1999 to October 2004

Lubbock Country Club

Maintained dues line revenue from membership sales, resulting in reaching or exceeding budget four out of five years.

Implemented and maintained database for current members and prospective members.

Wrote, proofed, and edited for club magazine.

Created, implemented and produced promotional materials for new embership campaigns.

Recruited advertisers to cover cost of production for club magazine.

Catering Director December 1997 to March 1999

Lubbock Country Club

Responsible for the booking, detailing, and managing of all aspects of food, beverage and meeting space.

Detailed and distributed all Banquet Event Orders.

Communicated member’s requests to all departments in an ffective and timely manner.

Continuously checked with group contact while in house to ensure successful event.

Responsible for catering budget.

Catering Director October 1995 to December 1997

Sheraton Hotel

Sold banquet food and beverage, meeting space and guest rooms.

Maintained current accounts and developed new markets to achieve revenue goals.

Developed marketing plan to promote catering department.

Met budget every year.

Helped client finalize menus, table arrangements and all other details of their event.

Supervised all catering details to ensure successful and profitable catering event.

After Market Sales January 1993 to October 1995

Saturn of Lubbock

Created, developed, and promoted After Market Package Program for the dealership. Exceeded all other aftermarket sales.

Catering Director September 1983 to January 1993

Holiday Inn Civic Center John Q. Hammons Property

Trained with Executive Chef learning all aspects of the catering portion for a full service convention hotel. Sold and coordinated food, beverage, meeting space and guest rooms.

Responsible for revenue management and budget. Supervised assistant catering director.

* Proficient in Microsoft Office Software (Word, Excel, Outlook) *All positions were in Lubbock, TX.

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