Aisa V. Delos Reyes

Address: Sitio Naga, Barangay 1 Pob, Tanjay City Neg Or 6204

Phone: 099******** / 035-***-****

E-Mail: ac1ejo@r.postjobfree.com

Objective

To be able to provide excellent support to my clients’ business and to integrate my ethics and work experiences in order to serve as an asset to the company.

Experience

Investor Virtual Assistant Investor Virtual Assistant Services

o Training of Real estate essentials for Investors.

oProficient with objection handling on seller leads calls.

oValuation of comps with or without MLS.

oSocial media marketing.

Author Solutions (December 2009 – May 2010)

Sales Consultant

oMake outbound introduction calls and publishing consultations to incoming daily leads. o Qualify leads based on the procedures provided.

oIdentify prospective leads and guide them in making publishing package purchasing decision. oTrack and maintain full details of all calls and emails in our Lead Customer Management System.

oFollow up and reply to inbound calls and emails including but not limited to sales offers and other promotions. oPerform administrative tasks relating to publishing package sales.

Leaderscorp Financial Inc. (April 2011 – March 2013)

1.Loan Processor (Housing Loans)

oEnsure the timely and accurate packaging of all loans originated by our loan officers.

oGather information and documents from the buyers and take care of the files from pre-approval to closing.

oInput proper loan information into the system for processing and is responsible for ensuring that all loan documentations are complete, accurate, verified and complies with company policies.

oVerify loan documents including income credit appraisal and title insurance ultimately preparing applications for submittal to underwriting.

Order and coordinate loan documents and meet crucial deadlines requested.

2. SEO Writer

oUpdate 5-8 social bookmarking sites daily.

oPost 6 – 10 articles daily for our blog sites, websites and micro sites. o Maintain 10 active forum and blog commenting sites daily.

oCreate and maintain social media channels.

Teleperformance Cebu (March 2013 – September 2014)

Customer Service Representative (Telstra)

oProvide exceptional customer service to clients via phone and email.

oTimely usage of internal system to manage account information, place orders and ensure all support requests are logged, updated and completed.

oFirst point of contact for customer complaints. o Cater billing inquiries and disputes.

United Health Group (September 2014-July 2015)

Healthcare Professional

oHelp guide and educate clients about the fundamentals and benefits of consumer-driven health care topics which include managing their health and well-being by selecting the best benefit plan options and choosing a quality care provider.

oAssist customers in navigating myuhc.com and other UHG websites.

oRespond and resolve customer inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility claims, financial spending accounts and correspondence.

EXL Services October 2015 – April 2017)

American Express Customer Service Associate

o Respond to card members’ billing inquiries.

Education

College/Vocational

[2002-2006]

University of the Philippines Tacloban College BASS Political Science

Secondary Level

[1998-2002]

Alangalang National High School

Skills

Real Estates principles

SEO Writer and an experienced article writer

Experience in online and email marketing

Capable of working under time pressure, resilient and team player

Able to read, write and verbally communicate in English

Experience in Sales and expert in Customer Service

Contact this candidate