Call centre agent

CIRRUCULUM VITAE

OF

LUTHER CASHES SWARTZ

PERSONAL DETAIL

Name Luther Cashes

Surname Swartz

Date of birth 02 February 1996

I.D number 960-***-**** 08 9

Nationality South African

Sex Male

Residential Address 9 Emma Street

Dawn Park

BOKSBURG

1459

Cell 061-***-****

Alternative contact detail 084-***-**** Valencia

E-mail ***************@*****.***

Home Language Afrikaans

Other Language English

Marital Status Single

Dependents none

Health Excellent

Driver’s license none as yet

Criminal record none

EDUCATION DETAIL

School Attended Adamantia High School

Kimberley

8325

Grade Passed Grade 12

Year obtained 2014

Subjects Afrikaans Home Language 63%

English fist Additional language 63%

Mathematics literacy 53%

Life Orientation 51%

Business studies 51%

Geography 61%

Tourism 56%

QUALIFICATION

Institution Skill excel training institute

Course Call centre training

Subjects Communication skill, Telephone etiquette, customer care,

Sales management and telesales Scripting,Administration

Skills,

EMPLOYMENT HISTORY

Company TNS Research surveys

Position Interviewer

Period May 2016 - Present

Company Vision Marketing

Position Field Agent

Duties opening accounts/ customer service

Period February 2015- December 2015

Company EOH

Position call centre agent

Duties customer service

Inbound calls

Outbound calls

Period June 02 2017 to date

REFERENCE

Supervisor Aisa - TNS

Contact detail 011-***-****

Supervisor Davita Akaloo

Contact Detail 061-***-****/082-***-****

Supervisor Jason

Contact detail 071-***-****

Supervisior Carin

Contact detail 074*******

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