Medical Administrative Assistant
Resume:
MISTY JOHNSON
*** ***** ** *********, ** ***** 865-***-**** ****************@******.***
PROFESSIONAL PROFILE
Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Ability to facilitate the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.
Possesses 6+ years of healthcare industry experience.
Well organized and experienced with Microsoft Word, Excel, PowerPoint, and Outlook.
Dependable with sound decision-making and problem-solving ability.
Effective in managing time, coordinating details, and balancing competing demands.
Resourceful, flexible, and adept at acquiring new skills in support of company objectives.
KEY QUALIFICATIONS
Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration
Medical Billing Medical Records Management Release of Information
Introduction to ICD-10-CM Coding
HIPAA Compliance Anatomy & Physiology
Electronic Health Records EHR / EMR Greenway Computer Information Systems
Medical Transcription Office Accounting MS Office / MS Word
Medical Laws & Ethics Path Physiology for Medical Office Principles of Management
CERTIFICATIONS
Pursuing Medical Administrative Assistant Certification (CMAA)
EDUCATION
Ultimate Medical Academy
Diploma – Medical Administrative Assistant, 2016
EMPLOYMENT HISTORY
ArroHealth – Knoxville, TN 07/2016 – 04/2017
Field Scan Technician
Scanned paper medical charts at various medical offices utilizing company provided equipment.
Retrieved specific information from charts and uploaded scanned medical records as needed.
Abided by HIPAA compliance guidelines and utilized medical terminology when necessary.
Phillips’s Medical Group – Talbott, TN 11/2008 – 05/2014
Medical Receptionist
Answered phones, greeted patients, and scheduled appointments.
Called insurance companies to verify patient information, process billing, and handled correspondence.
Pulled medical records for reviewing and for auditing. Also used EHR named Athena to input patient information into computer database.
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