Clerical
Resume:
Denise H. Sparkes
Queens Village, NY 11429
Email: ********@*****.***
Summary of Qualifications
Efficient and professional Customer Service Representative with three years experience, providing quality customer service in various industries. Outstanding organizational and communication skills with success as a Cashier and Point of Sale. Highly motivated to helping others above and beyond and giving the best customer service possible. Knowledge of Microsoft, Excel and Power Point. Typing speed of 40wpm.
Experience
Customer Service
Processing orders for online buyers and diligence in making sure customers are given correct orders.
Maintaining sales floor, taking care of any needs or concerns, if any, of each customer.
Point of Sale, checking out customer s purchases, as it pertains to company policies.
Making sure work area is clean, tidy and ready for each customer s shopping pleasure.
Providing whatever is needed to making sure the each customer s experience is a memorable one.
Liaison with management whenever necessary in each stage of the process.
Administration
Taking care of daily needs and functioning of adult care facility.
Liaison with medical professtionals on care of residents in facility.
Preparing charts for residents for monthly visits from medical professionals.
Making sure that each resident is guided with taking their medications.
Providing activities and outdoor events for residents, movies, dinners and visits with family.
Answering any night calls from residents during the night.
Work History
2014-2016 Customer Care Associate/Cashier Kohls Fresh Meadows, NY
2010-2014 Administrator CDW Adult Care Lehigh Acres, Fla.
2014-2014 Host/Server/Cashier Dennys Plantation, Fla.
Education
Ardenne High School, Kingston, Jamaica High School Diploma obtained
LaGuardia Community College 2015- present
ACE, GED\TASC Bridge Program to be completed
Summer 2017.
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