Customer Service Data Entry
Resume:
CLARA T. BUILES
**********@*******.***
SUMMARY
Trustworthy, loyal, reliable individual with extensive customer service experience in an office setting. A diligent worker with a great learning disposition and willingness to always improve and grow as an employee. Result oriented, ambitious and willing to go out of my comfort zone to reach my full potential. Bilingual English/Spanish SKILLS
• Excellent Customer Service skills in person and online to include website update and emails
• Budget Management
• Create and distribute reports
• Data entry
• Microsoft proficient in Word and Excel
• Working knowledge of multiple software Government programs EXPERIENCE
Freight Revenue Recovery of Miami Inc. July 2015-January 2016 File Clerk
Responsible for daily processing and organizing file room with 300+ customers / providers and serve as internal auditor making sure all invoices were up to date for collection. Florida Children and Families April 1999- April 2015 Economic Self-sufficient Specialist (ESSS)
As an ESSS I was in charge of interviewing, verifying information, inputting data into a government system and helping applicants understand their benefits and determine their eligibility to receive help from the state of Florida by providing exceptional Customer Service EDUCATION
Bachelor in Accounting. Universidad de Antioquia. Medellin, Colombia Certificate of completion in Customer Service. U.S. Small Business Administration. Online Certificate in Protection/Prevention. Miami Dade College March 2017 Certificate of participation in Quickbooks 2015
Certificate of Participation in Introduction to OSHA
Contact this candidate