Customer Service Front Desk

Hannah Solano

Las Vegas NV ***** 775-***-****)

Email: ***********@*****.***.***

Objective:

Aspire to attain a position in an exciting and fun atmosphere, a well established business, where I can utilize my experience in receptionist work, and contribute effectively towards the core values and quality of service.

Skills:

•Effective communication; This is a vital tool use to communicate to the person on the line

•Flexibility; If things change I am easily able to adapt to my situation or schedule.

•Customer service experience

•Bubbly and uplifting personality

•Problem Solving

Professional Experience:

Anthony’s Glass and Mirror, Las Vegas, NV March 2017-July 2017

Front Desk/Receptionist Temporary Fill in

As a receptionist I would take calls, quote prices for windows, mirrors, showers, etc, as well as scheduling appointments for techs to go out and measure or install. I would file as well as doing usual receptionist work.

Reno Diagnostic Center, Reno NV August 2016-december 2016

Front Desk/ Operator

As front desk I was responsible for being the first and last face of the company. I was to check in patients and update charts as needed, and provide a friendly and comfortable facility to return to if needed.

As Operator I was to direct calls to appropriate extensions and consult with managers/radiologists if needed. I answered about 500+calls per day up to 7 calls at a time. As well as naming faxes that came in from doctors offices.

America Matters Media Reno NV December 2015-August 2016

As Administrative Assistant I was to answer any incoming calls anywhere from 15-20 a day. I occasionally participated in commercials. I created commercials through microsoft word with minimal information. I took care of invoices and occasionally ran checks to the bank for the company.

Babe Matteri’s, Somerset, Nevada July 2013-June 2014

As a hostess/busser I seated customers with a smile, gained experience by handling money, and catered to

the consumers every need.

Education:

Graduated from North Star Online Schools graduated with a high school diploma (2015)

Attended John C Maxwell Business Leadership conference 2016

Attended John C Maxwell Business Leadership conference 2017

References:

Eddie Flyod America Matters Media Owner 775-***-****

Haley Daddo Self Development Coach 775-***-****

Emily Ketterman Self Development Coach 775-***-****

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