Administrative Assistant
Resume:
Julie Harris
Las Vegas, NV 89110
******.*******@*****.***
Employment
April, 2016-Present Alorica, Inc Las Vegas, NV
Customer Service Agent
Duties: Responsible for assisting customers in the process of obtaining gas services for residential and commercial properties. Answer calls; enter demographic information; verify identification based on information given from customer; secure payment arrangements on delinquent and current accounts; explain policies and procedures to ensure adherence to company guidelines.
November, 2015-February, 2016 Williams Sonoma, Inc Las Vegas, NV
Service Associate
Duties: Responsible for assisting customers in placing catalog orders; verify order accuracy; obtained status of shipments; assure items are shipped out accurately; determine appropriate charges and credits to individuals; provide accurate policy information to maintain adherence to policy guidelines for product.
September, 2014-November, 2015 University of NV School of Med Las Vegas, NV
Front Office Specialist
Duties: Responsible for scheduling patients for clinical appointments; verify insurance eligibility; knowledge of medical terminology; answer phones and provide accurate information; process payments and keep accurate records of payments; interact with physicians and patients to provide continuity in clinical operations.
January, 2009-October, 2013 First Medical Management Long Beach, CA
Personal Injury Liaison/Administrative Assistant
Duties: Responsible for the negotiation of personal injury liens with attorney offices; knowledge of legal terminology relative to personal injury cases and hospital policies and procedures; drafted and typed correspondence; maintained company files and monitored collection activities.
April, 2004-June, 2008 NV Early intervention Services Las Vegas, NV
Administrative Specialist IV/Family Specialist
Duties: Responsible for contacting families referred to program for initial appointments and assessment; explained program policies/procedures to families; assured all necessary paperwork was processed in a timely manner; documented family heath history and any related information for background purposes; participated in family services planning; maintained files for screening and monitoring program and related duties as assigned.
Education
September, 1975-June, 1977 Polytechnic High School Diploma
Skills
Software: Excel; Word
Hardware: Typing 65 wpm; 10-key; fax machine; copy machine
References will be provided upon request
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