Human Resources Customer Service
Resume:
Yolanda S. Johnson
Miami Gardens, Fl 33056
**************@*****.***
OBJECTIVE:
To obtain a customer oriented position with a company where I can utilize my skills, education and experience while incorporating my organizational goals in a professional environment. SKILLS & QUALIFICATIONS:
Excelled in the following courses: Healthcare Facilities & Business Infrastructure; Medical Office Procedures; ICD-9 & CPT Coding; Communications; Computerized Accounting and Fiscal Management; Word Processing; Desktop Publishing; Records Management & Unit Coordination; Keyboarding Skill Building and 10-Key; Medical Transcription and Human Resources; Medical Terminology. Typing speed 45 wpm.
WORK EXPERIENCE:
Masada Home Health Agency, North Miami, Fl December 2010 – Current
HHA/CNA
Providing in-home care for elderly individuals or couples with their personal needs such as: bathing, dressing, preparing and cooking meals, cleaning, shopping, escorting to appts. or errands, etc.
Assist Human Resources Manager with updating all CNA/HHA personnel files. Wal-Mart Supercenter, Miami Gardens, Fl July 2006 - April 2010 PHOTO/LAB TECHNICIAN/CASHIER
Process and distribute film orders in allotted time;
Complete cash and credit transactions using register;
Perform excellent customer service;
Assisted in Human Resources: filing, answering phones, making copies, faxing and distributing paychecks.
A Job For You Temp Agency, Miami Lakes, Fl Feburary 2004 – June 2006 DATA ENRTY OPERATOR
Temp positions at ABC Distribution and Southeast Frozen Foods;
Assisted Buyers with email responses, faxing, copying, filing and input information for new and existing clients;
Input information for customers using invoices. Proofread and correct quantities and/or misspelled words of orders in the system;
Balance and record all invoices at the end of the day. Bank Of America Of Technologies, Miami Lakes, Fl January 1998 – Feburary 2004 ITEM PROCESSOR
Endorse and process cashed checks with their route, serial and bank numbers, as well as account numbers;
Use sorter machine to separate checks and input data in machine for endorsements;
Assist in mailroom: sorting, receiving mail and packages for departures via fedex,ups,etc. EDUCATION:
Nursing Unlimited Inc. - Miami Gardens, Fl Graduated December 2010 Home Health Aide
MedVance Institute – South Miami, Fl Graduated October 2009 Medical Office Administration
ACCREDITATIONS & LICENSES:
Occupational Safety & Health Administration (OSHA), HIV/AIDS Certification and Domestic Abuse Training, Health Insurance Portability and Accountability Act (HIPPA), BLS and CPR Certification.
REFERENCES PROVIDED UPON REQUEST
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