New Hyde Park, NY *****
HEMANK DHARIA
********@***.***
SUMMARY
Certified Lean Practitioner and Continuous Improvement Manager with over 25 years of experience in turning around diversified manufacturing and service companies by applying lean processes to increase efficiencies and profitability. A strong believer in team concepts for eliminating non-value added work and achieving company goals by standardizing best practices, streamlining processes, improving quality, and increasing productivity, as well as coaching, mentoring, and implementing behavioral changes in the culture of an organization.
PROFESSIONAL EXPERIENCE
New York Power Authority – Lead Process Improvement Analyst White Plains, NY, Jan, 2016 – Present
Lead process improvement projects using the Lean & Six Sigma methodologies across multiple locations in New York for generation, transmission, energy services
Institutionalize process management across the company, creating & delivering executive briefings & process owner training
Coaching mentors & changing the culture of all employees through lean thinking & change management
On track to achieve savings of $4 million for 2016
LSG Sky Chefs USA – Lean Manager JFK Airport, NY, May 2013 – Dec. 2015
Overseeing the improvement of three JFK Airport facilities by setting a yearly roadmap for projects on productivity, quality, and safety for budgeted savings with the General Manager, Department Managers, and Corporate OPEX team
Implementing projects using the DMAIC system and monitor KPI’s for compliance
Driving organizational cultural change by mentoring, training, and facilitating workshops around Lean 101, 5S, VSM, TPM, Pull systems, layout, and ‘Train the Trainer’
Achieved savings of over $3 million through capital equipment justifications, supply chain enhancements, and enhanced truck utilization schedules, while improving the catering performance for various airlines
ITAC – Operations Consultant/Project Manager New York, NY, Mar 2005 – May 2013
Implemented Lean practices of 5S, VSM, TPM, Pull/Kanban, cellular flow, and ISO through consultative services in manufacturing and service organizations
Mentored, coached & implemented projects through owners and Senior Executives
Achieved savings of over $100 million for clients across a wide array of industries, including manufacturing, service, healthcare, and food
Estee Lauder – Production Supervisor Melville, NY, Jan 2004 – Mar 2005
Supervised the production operations of two departments of 60 employees to increase productivity and efficiency by 40%
Followed cGMP's and ISO practices
Mantiff Management – Internal Change Consultant Wayne, NJ, Mar 2003 – Jan 2004
Improved the operating efficiency in the manufacture of food products to achieve savings of $1.5 million
Streamlined the supply chain logistics to increase profitability and reduce waste for an additional savings of $1million
National Reprographics Inc. – Senior Industrial Engineer/Project Manager New York, NY, Jul 2001 – Mar 2003
Set up two new facilities in Washington, DC by managing the construction phase, design, layout, and equipment purchase and installation
Spearheaded a company-wide quality improvement program for four facilities in New York for the reduction of errors leading towards improved profitability and increased productivity that resulted in increased sales of $4 million
CNF–Vector SCM (a joint venture with General Motors) – Project Manager Novi, MI, Jan 1998 – Jul 2001
Provided logistics and efficient supply chain management solutions for General Motors’ global operations and its third party logistics suppliers
Used Project Management for the feasibility of cost saving proposals and business cases for GM that resulted in savings of $10 million
CNF–Emery Worldwide Airlines – Quality Assurance Manager Bethpage, NY, Jan 1998 – Jan 2001
Managed department of Quality Engineers and administrative personnel to implement a system for efficient distribution of priority mail packages in conjunction with ten operating plants on the East Coast and implemented corrective actions through teams
Utilized corporate KPI’s for operations and transportation to meet corporate goals
Developed statistical analyses and control charts for focusing on increasing productivity through reduction of errors
Worked with Transportation for efficient utilization of trucks for logistics and movement of packages
Swingline Inc. /Fortune Brands – Senior Industrial Engineer Long Island City, NY, Aug 1994 – Jan 1998
Implemented transfer and start-up of manufacturing facility in Mexico for entire line of staplers that involved layout, design, personnel training, custom regulations, warehousing, and vendor negotiations
Managed Supervisors/Engineers in a unionized environment, and used Time & Method studies, line balancing, and KANBAN/JIT for pull systems in a metal stamping, die cast, and electronic assembly plant
Analyzed and initiated capital equipment justifications in a distribution facility/warehouse using robot control equipment and worked with vendors and production engineers for ergonomic viability of processes
Maintained an MRP system for bills of materials, routings, and cost estimates
Standard Motor Products, Inc. – Senior Industrial Engineer Long Island City, NY, Mar 1989 – Aug 1994
Performed Classical IE studies and set labor standards in an MRP system for various automotive ignition and engine products
Initiated, implemented, and maintained a computerized maintenance management system (COMAC) for preventative maintenance
Designed a JIT system for production and supply chain that resulted in an increase of 200% in productivity and achieved $1 million in savings for the distribution centers through capital equipment justifications
Harowe Servo Controls/FASCO Industries – Industrial Engineer West Chester, PA, Apr 1987 – Feb 1989
Maintained an IE department for cost justification and reduction on manufacture of servomotors for a U.S. based and offshore facility in St. Kitts by setting standards using MTM and PMTM concepts and developed a wage incentive system
Achieved a savings of $2.5 million in direct and indirect labor operating costs
RMR Corp. /Jard Industries – Methods & Study Engineer Elkton, MD, Aug 1984 – Mar 1987
Analyzed and increased productivity for manufacture of fractional horsepower motors
Used Human Design factors in Engineering for processes
Reduced operating costs by 30% resulting in savings of $2.5 million
National Industries for the Blind – Industrial Engineer/QA Manager Chester, PA, May 1982 – Aug 1984
Originally worked and developed labor standards as a summer intern upon receiving the Noel B. Price award
Developed jigs and fixtures for safe practices to be in compliance with OSHA
Assured compliance of products manufactured for Government Services Administration (GSA).
EDUCATION
New Jersey Institute of Technology Newark, NJ, 1982. MS Industrial & Management Engineering
100% of college financed on merit upon receiving Graduate Assistantship
Bangalore University Bangalore, India, 1980. BS Mechanical Engineering;
Graduated in top 5% of class with Honors
Certified Lean Practitioner through the MEP & certified Green Belt in Lean Six Sigma by NYPA Master Black Belt
Proficient in Microsoft Excel, Power Point, Project Management