Hospitality/Restaurant Management/Bartender

Nadhir Rojas

**** **** ******* **.

Tampa, Florida 33626

Contact: 609-***-**** ******.*****@*****.***

Personal Profile

A motivated, adaptable and responsible candidate seeking a position which will utilise my professional and technical skills developed through past work experiences. I have a warm, customer-focused approach to work and a strong drive to see things through to completion.

Employment History

Sept 2012- Apr 2017 Bartender Performance Bartenders, Liverpool U.K.

Prepared all drinks in accordance with signature recipes.

Served guests and servers according to our flare policy.

Responsible for checks issued to him/her and acts as a cashier in front and service bars.

Responsible for the receipt of monies and settlement of patrons checks in accordance with all appropriate policies.

Maintained a clean, safe, hazard-free work environment within area of responsibility.

Ensured a positive, exciting guest experience.

Interacted and serviced guests in a cordial and gracious, and enthusiastic manner while being able to present a professional and entertaining experience.

Exhibited conduct in accordance with all policies and procedures.

Demonstrated a commitment to ensuring responsible alcohol service.

Aug 2011- May 2013

Head Bartender Inwood Local, New York, USA

To assist in the supervision of the team to ensure that all duties are carried out in accordance to Health and Safety Regulations including food hygiene.

Assisted in supervision of the Inwood Team and adhere to Inwood standard of every interaction among members, patrons, associates, guests, external suppliers and contacts.

Maintained products clean and up to standards.

Have full knowledge of cocktail and food menus to be able to inform guests.

Followed correct opening and closing procedures.

Served cocktails in a friendly and professional manner.

May 2003-Sept 2005

Food & Beverage Assistant Manager Sheraton Hotel, New York, USA

Responsible for all areas of Food and Beverage operations.

Ensure all guests are provided with the highest standard of service.

Responsible for ordering supplies while keeping costs low to exceed budget expectations.

Provide leadership and guidance to all co-workers and staff.

Ensure all operations are properly staffed and all guidance according to policies enforced.

Maintained a presentable and respectable attitude.

Ensure all necessary precaution is taken to adhere to Health and safety, food hygiene regulations.

Sept 1996 – Oct 1999

Lounge Manager Courtyard by Marriott, New York, USA

Served drinks in a friendly and helpful manner.

Communicate with colleagues/guests of beverage orders.

Have full knowledge of beverage and offerings.

Communicate with guests diplomatically to resolve queries and problems.

Expand personal knowledge regarding every position in the lounge both for evening and morning breakfast hours.

Additional Skills

● Fluent in Spanish

● Communication/Interpersonal skill

● Problem Solving

● Leadership through social awareness

● Diplomatic approach and manner

● Strong customer service with attention to detail

● Ability to keep calm under pressure

References Upon Request

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