Customer Service Sales

Lauren R. Andrews

**** *** ******

Zephyrhills Fl 33542

Phone: 954-***-****

Email: ******.***********@*****.***

Objective:

To obtain a position that will utilize the combination of my collegiate and work experiences honed in legal, instructional, retail, and service environments to meet and exceed the company’s expectations as an employee.

Strengths:

Superior oral, written, and interpersonal communications skills

Intuitive consultant in customer service subject matters.

Work successfully with all levels of diverse personalities.

Organizational thought process with attention to details.

Meet and exceed expectations with projects in a timely manner.

Education:

Florida Atlantic University Graduate with Bachelors of Arts Degree, May 2010.

Everglades High School Graduate with H. S. Degree, May 2005.

Work Experience:

2016 to Present:

Customer Service Desk at Winn Dixie.

Greet guests, check out customers at the service desk; sign up guests for the Winn Dixie Rewards card; handle all customer issues or disputes in a timely matter; assist guests with Florida Lotto tickets; answer phones and direct calls; assist cashiers with override functions on the cash registers in a timely manner; Issuing and distributing Western Union. Deliver excellent customer service with speed and accuracy.

2012 to 2013:

Receptionist at Advanced Dental Group.

Organized and maintained all filing for a team of three doctors and all administrative staff which included, but not limited to the following: organized all files and sub-filing as necessary,

compiling documents to be provided to experts and clients. Maintained x-rays with logs and uploaded document into SoftDent. Greeted patients upon arrival as well as verify the patients current insurance status. All of the above requires excellent typing, writing skills, customer service skills, and telecommunication skills.

2011 to 2012:

Legal Support / File Clerk at Kubicki Draper.

Organized and maintained all filing for a team of three attorneys and one paralegal which included, but not limited to the following: organized all files and sub-filing as necessary, i.e., discovery, experts, pleadings, correspondence, claim files etc., maintained active and master case lists, trial lists, and indexing and maintaining pleadings. Assisted team paralegal with compiling documents to be provided to experts and clients which included scanning, photocopying, to be indexed and occasionally placed on CDs. Maintained x-rays with logs as well as assist the paralegal with follow up when necessary to obtain missing records or films and missing discovery. All of the above requires excellent typing and writing skills. Also was the backup relief for our receptionist.

2010: Sales Associate

Sales Associate at Williams Sonoma.

Counseled customers with selecting the best current decor for their homes, along with placing orders, replacing stock merchandise and maintained a clean working environment. Also assisted and demonstrated in cooking techniques.

2009: Sales Associate

Sales Associate at Pier 1 Imports.

Counseled customers with selecting the best current decor for their homes, along with placing orders, replacing stock merchandise and maintained a clean working environment.

2008: Sales Associate

Sales Associate at Baby Gap.

Counseled customers with selecting the best current clothing for their children, along with placing orders, replacing stock merchandise and maintained a clean working environment.

2007: Sales Associate

Sales Associate at Bombay.

Counseled customers with selecting the best current decor for their homes, along with placing orders, replacing stock merchandise and maintained a clean working environment.

2006: Summer Camp Counselor

Camp Counselor for the City of Pembroke Pines.

Maintained a safe and fun environment for children ages 6-11. Responsibilities included time management, creative crafts for the weekly sessions and supervision on extended field trips.

Other Experiences:

2005 – 2009:

Member of the Resident Student Association at Florida Atlantic University.

Sound Board Operator for Boca Ballet to The Sleeping Beauty

Sound Board Operator for American Ballet Theater.

Props Run Crew for Dance Ensemble.

Set construction for Boca Ballet for The Nutcracker

Properties Mistress for Eurydice.

Master Electrician and Lightboard Operator for Evita.

Actress/Dancer for show, Carousel.

Master Electrician and Lightboard Operator for Titus Andronicus.

References:

Jonathan Ortiz- HD Supply; Sales Representative, 210-***-****.

Rick Cruz- Kubicki Draper PA; Office Services Manager, 561-***-****.

Jonathan Cox- Keller Keller and Caracuzzo, Attorney, 561-***-****.

Robert Irizarry - Clarfield, Okon, Salomone, & Pincus, P.L., Legal Assistant, 561-***-****.

Shirley Lotz - Kubicki Draper PA; Paralegal, 561-***-****.

Kym Waite - Clarfield, Okon, Salomone, & Pincus, P.L., Legal Assistant, 561-***-****.

Contact this candidate