Information Technology Data Entry

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*** ******* *** *********, *********, Georgia 30274 210-***-**** ****************@*****.*** 1

Entry-Level Positions: Information Technology Internship and Data Analyst Staff-Level Positions: Information Systems Auditor Compliance Auditor IT Audit Analyst Internal Auditor Bank Examiner Proactive and versatile individual equipped with strong educational foundation; interested in obtaining a challenging position through an internship program that would effectively utilize acquired knowledge, skills, and abilities to achieve career advancement. Adept at working in diverse environments and establishing rapport with various professionals from all levels and backgrounds.

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Master of Science in Information Technology, In Progress: Expected Completion Date: Dec 2017, GPA: 3.06/ 4.0 Dean’s List Graduate Student Member, Association of Information Technology Professionals KENNESAW STATE UNIVERSITY, KENNESAW, GA

Coursework in Computer Information Systems: Dec 2001, GPA: 3.5/4.0 NASHVILLE STATE TECHNICAL INSTITUTE, NASHVILLE, TN Coursework in Computer Programming: Dec 1990, GPA: 3.5/4.0 CONTROL DATA INSTITUTE, ATLANTA, GA Coursework toward Master of Business Administration, Major in Finance: Mar 1983, Dean’s List, GPA: 3.0/4.0 ALBANY STATE COLLEGE, ALBANY, GA

Bachelor of Business Administration, Major in Accounting: Dec 1981, GPA: 3.2/4.0 Dean’s List Delta Mu Delta TENNESSEE STATE UNIVERSITY, NASHVILLE, TN

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Carried out various corporate data center-based functions, including managing AS/400 computer programs for programmers and maintaining DEC and IBM hardware in the Management Information System (MIS) Department.

Performed accurate data entry of United States Postal Service mail images on contracted software within various computer terminals in compliance with strict corporate management monitoring guidelines.

Fulfilled various tasks related to Digital Equipment Corporation’s mainframe equipment and software maintenance on VAX/VMS (11/780) systems.

Obtained comprehensive experience in computer operations, encompassing securing and unsecuring data files; programming, creating, and managing database; conducting file backups and troubleshooting; and maintaining mainframe equipment and software.

Offered hands-on technical support with the resolution of various computer-related issues and/or concerns.

Leveraged technical know-how on Microsoft Windows, Microsoft Office, COBOL, HTML, SQL, IBM hardware, AS/400, MySQL, VMware, Java, CSS, Google Chrome, No-SQL, Oracle, Microsoft SQL Server, and Healthcare Information Technology

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Established and cultivated solid business relationship with clients by gaining their trust and confidence and maintaining positive rapport.

Exemplified enthusiasm and detail-oriented nature in delivering high-quality service to various customers crucial in producing win-win results.

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Rendered assistance to various individuals to ensure the completion of tasks and achievement of goals.

Worked closely with cross-functional teams that collaborated as a focused unit to achieve aggressive business goals and drive the advancement of concepts into achievable business strategies. GGRROOWWTTHH AANNDD DDEEVVEELLOOPPMMEENNTT IIMMPPAACCTTSS

Enhanced technical skills in operating fueling equipment in all types of aircrafts, including fuel carts, mobile computers, corporate radios for communication, personal cellphones, and corporate hydrant fueling trucks.

Provided strategic insights and support with development of audit programs, while improving operations for all levels of the organization and subsidiaries.

Troubleshot and resolved issues within the Electronic Banking Department; thus earning distinction for being personally selected by senior management for the AmeriFirst Credit Union Supervisory Committee and member of the ATM Service Team.

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Aircraft Fueler: 2013–Present AIRCRAFT SERVICE INTERNATIONAL GROUP (ASIG), ATLANTA, GA Lead, Ramp Agent: 2011–2013 Atlanta International Airport–US Airways and AirTran Airlines Contract GAT (AIRLINE GROUND SUPPORT), ATLANTA, GA

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269 Highway 138 Southwest, Riverdale, Georgia 30274 210-***-**** ****************@*****.*** 2

Lead, Ramp Agent: 2004–2011 DAL GLOBAL SERVICES, DULLES, VA ATLANTA, GA Package Handler (Part-Time): 1997–2005 FEDEX GROUND (RPS INC.), NASHVILLE, TN ALEXANDRIA & CHANTILLY, VA Lead, Skycap (JetBlue Airlines): 2003–2004 SUPERIOR AIRCRAFT SERVICES, INC., DULLES, VA Staff Auditor: 2002–2003 DEFENSE CONTRACT AUDIT AGENCY, FALLS CHURCH, VA Night Auditor: 2000–2002 COUNTRY INN & SUITES, FRANKLIN, TN Computer Operator: 1998–2000 SHONEY’S, INC., NASHVILLE, TN Substitute Teacher: 1992–1998 NASHVILLE DAVIDSON COUNTY BOARD OF EDUCATION, NASHVILLE, TN Night Auditor: 1994–1997 OPRYLAND USA, NASHVILLE, TN Key Entry Operator: 1992–1994 LOCKHEED SUPPORT SYSTEMS, INC., NASHVILLE, TN Substitute Teacher: 1991–1992 COLQUITT COUNTY BOARD OF EDUCATION, MOULTRIE, GA Full Service Attendant: 1990–1991 B.P. OF AMERICA, INC., ATLANTA, GA Computer Operator: 1998–1990 NATIONAL COMPUTER SYSTEMS, ATLANTA, GA Night Auditor: 1988 QUARTERS MOTOR INN, NASHVILLE, TN Accountant I: 1987–1988 MEHARRY MEDICAL (HUBBARD HOSPITAL) COLLEGE, NASHVILLE, TN Staff Auditor: 1984–1987 AMERIFIRST BANK, MIAMI, FL Assistant Manager: 1983–1984 PIZZA HUT, INC., ATLANTA, GA Assistant Manager: 1983 WINNERS CORPORATION, ATLANTA, GA Sales Associate (Part-Time): 1983 SEARS, MORROW, GA Revenue Agent: 1980–1982 INTERNAL REVENUE SERVICE, ST. LOUIS, MO TT EE CCHHNN II CCAA LL PP RROO JJ EE CC TT SS

Oct 2015–Nov 2015 Healthcare Information Technology Project Role: Individual Student Assignment

Objective: Interview of authorized employees following analysis of the electronic health records (EHR) and electronic medical records (EMR) system in a local dental business

Conducted interviews on all on-site authorized personnel, drafted one written report, and presented oral presentation with PowerPoint slides to the instructor in class. Mar 2016–May 2016 Wireless Security Project

Role: Team member

Objective: Comprehensive study on four main attacks on wireless security: confidentiality, integrity, access control, and authentication

Wrote and submitted a survey paper on existing issues, methodologies, and future challenges on each type of attack, complete with comparisons and summaries Mar 2016–May 2016 Database Project

Role: Team member

Objective: Development of a database application for local customer sales office to build and sell storage buildings and garages.

Completed and delivered the project in three phases, including:

Support decisions in phase 1 report, comprised of team name, type of database application, and business rules.

Preparation of relational model for database application in Microsoft (Word and/or Visio);

Pivotal role as supporting team member, responsible for producing ER Diagram for Phase 2 report; and

Delivery of information to each team member for the creation of the application database through Microsoft Windows 7,8 and 10, Oracle, SQL, and VMware. PP RROO FF EE SS SS II OONNAA LL DDEE VV EE LL OO PPMMEE NN TT Aircraft Fueler Training, ASIG Approved Trainers and Authorized Aircraft Fuelers Ramp Agent Training, Delta Global Services, Inc. Bag Runner Training, Delta Global Services, Inc. Staff Auditor for Defense Contract Audit Agency, Department of Defense AS/400 Computer System, Shoney’s, Inc. Restaurant Management, Pizza Hut, Inc. Restaurant Management, Winners Corporation Skycap Training, Superior Aircraft Services, Inc. Large-Scale Data Entry of US Postal Service Mail Images, Lockheed Supporting Systems VAX/VMS (11/780) Computer System, Digital Equipment Corporation Annual Training in Various Accounting Firms, AmeriFirst Bank ATM and Electronic Banking Training, AmeriFirst Bank

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