Customer Service Office

Location:

Washington, DC

Posted:

July 15, 2017

Contact this candidate

Resume:

Shannon McMahon

Email:********@*****.*** Phone: 571-***-****

Education

RightSkill Job-Readiness Verification: Essentials of Recruiting for the Staffing Industry, developed in collaboration with the American Staffing Association, May 2017

Bachelor of Science in Psychology, George Mason University, Fairfax, VA, 2013

Experience

Heavy Seas Alehouse, Arlington, VA August 2016- present

Server,

Provided excellent customer service; Cleaned and restocked work area; Handled monetary transactions; Completed and organized paperwork; Served food and drink.

American International Health Alliance, Washington, DC

Receptionist/Office Assistant, July 2013- May 2016

Provide general office support by answering phones, greeting guests and maintaining a hospitable atmosphere; Help provide a clean and organized work environment; Coordinate and keep track of all shipments and mailings; Order and track office supply inventory; Create personal filing system and organize current filing systems in the office; Perform outside office errands as needed. Perform administrative support for various departments as requested; Coordinate lunches and meetings within the office. Maintain and schedule events for the calendar of President & CEO. Review first screening of resumes and cover letters; Schedule interviews and contact possible candidates. Schedule training for new employees; Create training materials. Cross-trained in procurement and contracts.

TGI Fridays, Manassas, VA February 2013- July 2013

Server,

Provided excellent customer service; Cleaned and restocked work area; Handled monetary transactions; Completed and organized paperwork; Served food and drink; Consistently able to up-sell items.

Skills

Excellent customer service and communication skills

Knowledgeable in Microsoft Office Suite

Experience with procurement and contracts

Professional References

Kathryn Utan

Director of Communications

American International Health Alliance

1225 Eye Street, NW Suite 205

Washington, DC 20005

Tel. 202-***-**** (w); 703-***-**** (c)

Nancy Frazier