Customer Service Manager
Resume:
Danica L. Sayas
Address: *** ****** **. *********** ****
Contact No.097********
Email Add. ***********@*****.***
CAREER OBJECTIVE
To join a highly competitive company outside the country and maximize the company’s output and productivity by providing great customer service to meet the company's stated missions and goals. I have excellent communication and interpersonal skills.
QUALIFICATION SUMMARY
Excellent in written and verbal communication skills and has a coaching and friendly style of management, great customer service skills and excellent listening skills. Has a highly productive computer skill.
EDUCATIONAL BACKGROUND
Tertiary Unciano Colleges Inc.
Guadalcanal St. V. Mapa, Sta. Mesa Manila
Bachelor of Science in Nursing
2007 - 2011
Secondary Andres Bonifacio Integrated School
Addition Hills, Mandaluyong City
2003-2007
Primary IlayaBarangka Elementary School
Barangka, Mandaluyong City
1998-2003
SEMINARS AND TRAINING ATTENTED
First Aid and Basic Life Support Training
September 27- October 1, 2010 at the Redcross Rizal Chapter, Barangay Kapitolyo, Pasig City.
ORGANIZATION ATTENDED
Tau Gamma Medical and Surgical Mission
July 2011 – Present
Medical Volunteer
Quiapo Medical Team
January 2012 – Present
First aider volunteer
EMPLOYMENT RECORDS
DATE
POSITION
COMPANY NAME
JOB DESCRIPTION
August 2011 - October 2011
Private Nurse
St. Lukes Hospital
Render nursing care to one patient in a hospital till it will be transfer in home settings. Administer medications, assisting patient, bathing and oral care of patient, and other nursing services.
August 2012 – February 2013
Nursing staff
University of East Ramon Magsaysay Memorial Medical Center(UERMMMC)
Render nursing care to one patient. Administer medications, assisting patient, bathing and oral care of patient, and other nursing services.
February 2013 –May 2013
Sales representative
Unilab - Pediatrica
Offer health products, manage sales and give free medications to people thru free clinic to promote the product of the company.
May 2013–December 2013
Territorial Business Manager – Medical Representative
Pharex Health Corp.
Promoting medicines to doctors. Monitoring sales and manage territorial.
February 2014 – December 2014
Medical Representative
Carels Pharmaceutical company
Responsible for establishing and maintaining relationships with customers. This often involves corresponding with customers via telephone, email or other means to take orders, solicit opinions, provide information about new products and services, keep records or complete progress reports.
Jan 13 – May 02, 2015
Promo manager
Pascual Laboratories
Responsible in processing bookings of programs, selling and handling brand ambassadors.
May 2015 – Onwards
Medical processor / Contact Center Specialist
Maxicare Healthcare Corp.
Processing medical availments of the client. Handling outpatient cases. Provide customer service through phone calls. Processing emails of the clients.
September 24, 2016 – May 2017 (PART TIME)
Private Duty Nurse
Paranaque Home
Patient with trache and peg. Case is COPD. (RELIEVER DURING MY DAY OFF AT MY REGULAR WORK),
PERSONAL INFORMATION
Age : 25 years old
Birth date : August 19, 1991
Status : Single
Height : 5’2”
Citizenship : Filipino
Religion : Roman Catholic
CHARACTER REFERENCES
Teresa Felina
Nurse Staff
University of East Ramon Magsaysay Memorial Medical Center (UERMMMC)
Ivy Pagulayan
Territorial Business Manager
Pharex Health Corp.
JoiceNaling
Territorial Business Manager
Carels Pharmaceutical Company
I certify that the above information is true and correct to the best of my knowledge
Danica L. Sayas
Contact this candidate