Project Manager Management

LISA FLEMING, PMP 407-***-****

San Antonio, TX **258 • ****.*.*******@*****.*** • LinkedIn

Project Manager Senior Project Manager

Conscientious PMP with hands-on field experience and a proclivity for strategically managing multiple moving pieces of any initiative. Known for unwavering ability to translate project scope components into tangible, profitable results in accordance with client-specific needs, organizational objectives, and industry best practices simultaneously. Equipped with exceptional communication, multitasking, and critical thinking skills. Depth of background includes proven record of process improvement, relationship building, and leadership abilities in high- pressure settings. Business knowledge and adaptable personality lend practical perspective to driving key business decisions. Able to thrive as an individual contributor while empowering professionals at various career levels to reach the next level of success.

AREAS OF EXPERTISE

Project Management PMI Standards PMP Project Scope Evaluation Timeline Management Budgeting & Forecasting Resource Allocation Business & Strategic Planning Risk Assessment & Mitigation Requirements Definition Project Management Life Cycle (PMLC) Change Management C-level Communication Logistics Planning Regulatory Compliance Operations Management Training Coaching & Mentoring Relationship Building & Networking Customer Relationship Management (CRM) Vendor & Stakeholder Relations Contract Negotiation Problem Resolution Data Management MS Office Suite CAREER EXPERIENCE

BEYER BROWN & ASSOCIATES, LP, Orlando, FL 2014 – Present Project Manager

Orchestrate end-to-end management of 13 initiatives simultaneously totaling $3M in annual revenue and $26M total in project value, from requirements definition and budgeting to supply procurement and status updates, everything in between. Spearhead execution of successful workflows and process improvement efforts as the leader of a small staff team comprised of a Project Coordinator and an Assistant Project Manager. Liaise with key clientele, stakeholders, and vendors on a regular basis as a facilitator of key information, varying objectives/limitations of all parties involved, and client retention relationship management nuances. Monitor appropriate inventory installation, logistical design operations, and change management in preparation for new hotel grand openings.

Key Contributions:

• Gained reputation as the go- to resource for enterprise-wide technological assistance.

• Nurtured a progressive business relationship with Disney as the Lead Project Manager on various partner initiatives, including the organization’s largest project: a 9-room, $2.5M suites renovation.

• Recognized as a subject matter expert and robust relationship builder, prompting 14 requests for direct leadership on returning client projects to-date.

• Played a key role in the professional development of 4 project management team members through ongoing mentorship and guidance.

• Entrusted to lead the contract negotiation, change management, and overall coordination of the company’s 2nd largest project: the downtown Norfolk Hilton.

• Spearheaded an ongoing renovation for the Atlantis resort located in the Bahamas, including navigation of the customs process and cross-cultural components.

• Salvaged a client relationship through cautious and timely resolution of a previously disjointed project. LISA FLEMING, PMP 407-***-**** PAGE 2

• Served as the project manager on many different types of projects, from single family homes, high rise residences, convention centers, hotels (large and small), restaurants, retail spaces, and IT. This has resulted in a robust wealth of knowledge of all types of project management.

• Earned steadfast internal promotions due to exceptional job performance, from Assistant Project Manager to Project Manager, followed by Lead Project Manager within 3 years. REALTY & COMPANY, INTERNATIONAL, Orlando, FL 2012 – 2014 Realtor

Provided comprehensive support and guidance to a pipeline of 4 clients per year with a focus on exhaustive needs assessment to align solutions with individual needs, each averaging a $200K purchase price and involving multiple home sales. Acted as a trusted advisor through ongoing market trend analysis, industry research, proactive coordinator of resources, client education, and revenue growth approaches. Conducted extensive contract negotiations with assigned clientele and/or other stakeholders within strict budget limits. Key Contributions:

• Generated 30K per year via 30 sales transactions, securing $60K in additional company revenue.

• Led end-to-end management of a 24-home investment portfolio, yielding record breaking client retention.

• Championed contract negotiation efforts despite unexpected emergency repair needs while meeting budgetary expectations.

• Recognized by key clientele for extraordinary support as a trusted advisor during complex foreclosure and short sale situations.

Previous work history includes 4 years as an Expeditor for MERCEDES HOMES in Orlando, FL and 3 years as an Assistant Manager for Office Depot in Orlando, FL. EDUCATION & CERTIFICATION

PROJECT MANAGEMENT INSTITUTE (PMI)

Certificated Project Management Professional (PMP) UNIVERSITY OF CENTRAL FLORIDA

Bachelor of Science, Business Administration

Minor: Applied Computer Science

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