SharePoint 2010/2013, Agile & Waterfall Methodologies

Sandy Royston, CSM

Active SECRET Clearance

*************@*******.*** 703-***-****

MAJOR ACOMPLISHMENTS:

Designed and implemented a Project Portfolio Management Office (PPMO) web portal for the Wounded, Ill & Injured (WII) Program, headquarters command of Navy Medicine Bureau of Medicine and Surgery (BUMED) to ensure the Portfolio, Programs and Projects align with Project Management Institute (PMI) by displaying the Business Analytics (financial, program and project performance data) to the stakeholders

Redesigned the Federal Reserve Board (FRB), Office of Inspector General’s (OIG) intranet; automated manual business processes resulting in improved operational efficiency, reliability and reduced turnaround times

Provided technical support as an engineering team member of twenty responsible for the Operations and Maintenance of the Department of State (DoS) network

oFacilitated the Enterprise Change Control Board (ECCB); provided Enterprise Continued Service Improvement (CSI) utilizing CMMI standards as well as automated processes

Redesigned the Configuration Management system to incorporate full lifecycle processes

Defined performance metrics in order to measure and improve customer service and briefed the Deputy Chief Information Officer and the CCB members of the various bureaus represented

Designed and Implemented a SharePoint site eliminating the need to update hundreds lines of HMTL code on a daily basis

oInitiated and facilitated the first DoS Global Technical Review Board (TRB) increasing the attendance and participation from the bureaus

Created and improved repeatable business processes achieving the successful appraisal of Capability Maturity Model Integration (CMMI) Level 3 for the Indus company and the Defense Information System Agency (DISA), Global Combat Support System (GCSS) contract

An assessment member on a Class B SCAMPI receiving the CMMI Level 3 Continuous certification for Solers, Inc.

AREAS OF EXPERTISE:

Collaboration Tools: Office of Management & Budget (OMB) MAX, Collect & Analytics, SharePoint 2007/2010/2013

Business Process Improvement, Operations Management, Agile & Waterfall Methodologies, Business Analysis, Business Automation, Change Management, Release Management, Quality Assurance, ISO 9001, CMMI

WORK EXPERIENCE:

2016 – Present

Information Specialist, SpecPro Management Services, LLC, Fairfax, VA

Assessed and implemented a collaboration tool using OMB MAX for the Portfolio Management Office (PMO)

Developed SharePoint sites in support of project leads’ special projects

Developed a Work Breakdown Structure, Agile Schedule, IT Action plan, Requirements Traceability Matrix, Implementation Plan and User Guide in support of the requirements gathering, analysis, prototyping, and testing of OMB MAX

2014 – 2015

Senior SharePoint Business Analyst, Data Base Connections, Washington, D.C.

Designed an Employee Peer-to-Peer Recognition Program hosted on the internal web portal

Automated a procurement process using SharePoint 2013 for the FRB OIG reducing processing time and approval sign off from senior management

Maintained an Agile schedule and developed Work Breakdown Structure, Workflow Diagrams, Requirements Traceability Matrix and User Acceptance test cases

2014 – 2014

Senior Business Analyst/Site Lead, NMR Consulting, Ft. Belvoir, VA

Managed the Video Teleconferencing team of five providing technical support and guidance

Managed the Site Manager tasks and provided SharePoint 2010 backup support

Developed strong relationships with the Executive Staff (i.e. Director to Admiral and Deputy Director) to facilitate the development of other SharePoint portal projects

2012 -2013

SharePoint Specialist, Intercom Federal Systems, Washington, D.C.

Implemented the migration of SharePoint 2007 to 2010 upgrade

Provided SharePoint advice and support to the Governance, Resource and Performance Office; created sub-sites, lists, libraries, whiteboards, etc.

Acted as the site collection owner for the Windows 7 & Microsoft Office 2010 SharePoint Project site used for CONUS and OCONUS personnel as a central resource to support to the Deployment team and the System Administrators at the embassies

2007 – 2012

SharePoint Specialist/Configuration Management Lead, Strategic Business Systems, Washington, D.C.

Eliminated the delay in processing Change Requests from two weeks to three days by cross training the CM personnel

Improved and gained more interest from stakeholders for the DoS TRB meetings; and instituted CSI services

Applied CMMI principles and processes resulting in improvements of outstanding issues being resolved to closure and the change requests being approved quickly from a few weeks to days

Validated CM Service Level Agreement (SLA) resulting in the continuous five months receiving a score of 95%

2006 – 2007

Configuration Management Specialist, Boeing, Fairfax, VA

Execution of daily configuration management (CM) activities (creation of branches & tags, locks on developers’ directories, audits on software deliverables)

Provided expertise as a Process Area Team member for ISO 9001 and CMMI v1.2 processes

2005 – 2006

Configuration Management Manager & QA Analyst, Solers, Inc. Arlington, VA

Documented the Process Improvement Procedures for CMMI Level 3 Continuous for the organization and projects

Acted as an assessment member of the Class B SCAMPI reviewed and updated policies, procedures and plans for Configuration Management on the organizational and project levels

Performed physical and functional audits on software and documentation with different product teams as well as the process improvement group, creation and modifications to the dispositions of Change Requests for CM process improvements, performed daily CM activities(monitor builds, modify user accounts), performed Quality Assurance (QA) product and process reviews, reported findings and assisted with resolutions and waivers for projects, assisted project managers and team members with noncompliance

2002 – 2005

Indus Corporation

Configuration Management Manager, Falls Church, VA 2003 – 2005

Completed the system release change control for DISA RAS applications on the GCCS-J system; performed functional and physical software baseline audits on the development, test and documentation teams, performed quality control on all work product deliveries to the customer, compiled the build of software segments, prepared and registered the configuration identification for deliveries of releases and patches to the government

Established a strong relationship with the government Configuration Management Specialist on software and documentation issues, provided guidance to Configuration Management Analyst on proper archiving and audibility of the software and documentation products, improved the Configuration Management processes and procedures

Process Asset Library Administrator 2003 – 2005

Completed the change control for Indus Corporation on Software Engineering Institute (SEI) Capability Maturity Model (CMM) processes and standards; managed the Process Asset Library for Indus Corporation secured web site, coordinated with senior management on approvals of new and updated artifacts, performed quality assurance on all artifacts,

As a SCE participant, the company achieved SEI CMM Level 2 in August 2004

Engineering Process Group Member 2003 – 2005

Participated as a voting member for Indus Corporation on SEI CMM processes and standards; membership involvement; defined, documented, tailored, and improved processes, reviewed actions suggested on Process Change Proposals (PCPs) for validity and coordinated the completion of the change(s) with the respective PAT teams.

Implemented and coordinated the training requirements and activities involving the Human Resources manager and Program Managers for SEI CMM Level 2 & 3 certifications

Configuration Management Analyst 2002 – 2003

Provided system release change control for the DISA RAS applications on the GCCS-J system; manage all software code input: proper archiving and audibility of the software product releases; carried out merges, branch creation, builds of software segments, registration of configuration identification for deliveries of releases and patches to the government, arranged all software release packages; this includes using Requisite Pro software management suite to document, control and manage all approved RAS Software requirements, coordinated with Project Officers to update Test Incident Problem Reports (TIPRs) and GCCS-J System Problem Reports, coordination with the RAS Chief and staff on changes and submissions of SORTS Strategic Server baselines

Functional Analyst 2002 – 2002

Provided system engineering support to the DISA Development Management Branch for the architecture and development on the GCCS system involving design, implementation and test phases, conducted preliminary and critical design reviews for each application team, coordination and analysis of transition factors and plans with developers on various releases, coordinated in-progress development status reviews, researched and tracked action items and issues, reviewed design network and software architectural charts, provided status state on updated transition/migration information for two applications groups to the Development Management Branch

EDUCATION & TRAINING:

User Experience on the Web

Certified SCRUM Master

OMB MAX

SharePoint

CMMI

Configuration Management

NOVA Community College

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