Customer Service Accounts Payable
Resume:
APT **
JACKSONVILLE, FL *****
ac19aa@r.postjobfree.com
Cell: 843-***-****
HIGHLIGHTS OF QUALIFICATIONS
Dedicated, hard-working, highly responsible professional
Loyal team member with the utmost integrity
Deeply committed to customer service and customer satisfaction
Exceptional communicator
Committed to the success of clients, customers, and company
Thrives on challenges, helping others, and developing new skills
Outstanding problem solving skills; experienced in creative resolution
Remarkably self-motivated, consistently performing above and beyond expectations
Proficient in Word and Excel
EXPERIENCE
HILTON
RESERVATIONS/WORK FROM HOME
Making reservations for Hilton Properties JUNE 2017 – AUGUST 2017
3 months of training
Customer Service
Cancel/Modify reservations
Find Hotels to suit customer needs
Upsell and Cross sell
ACTIVE NETWORK
RESERVATIONS/WORK FROM HOME
Making reservations for Florida Contract FEB 2017 – JUNE 2017
making reservations for national parks
change/cancel reservations
find camp grounds available for customer
TRANSCOM.COM
CUSTOMER SERVICE/WORK FROM HOME
customer service SEP 2016 – DECEMBER 2016
payments
trouble shooting equipment
1800FLOWERS.COM
CUSTOMER SEVICE/WORK FROM HOME
Take orders over the phone Sept 2015-February 2016
Resolve delivery problems
Resolve quality problems
Work with social media
Seasonal
ARAMARK CORPORATION
Food Service 2011-2012
Charleston Southern University, North Charleston, SC
Work in dining hall serving students their meals
Cooking
Prep work
Customer Service
Cashier
DIXIE PAINT, INC.,
GOLDSBORO, NC
Office Manager 2007-2008
Compile data, compute fees and charges, prepare invoices for billing purposes.
Duties include: computing costs, calculating rates for goods, services, shipment of goods, posting data; keeping other relevant records. This involved the use of computer, typewriter, calculator, adding machine, and other bookkeeping machines
Receive, record transactions. Process cash, checks and voucher for banking
Process payroll information
Accounts Payable and Accounts Receivable
Evaluate employee performance and recommend such personnel actions as promotions, transfers, and dismissals
Prepare invoices, reports, memos, letters, financial statements and other documents.
Answer phone calls and direct calls to appropriate parties or take messages
Prepare weekly payroll taxes and deductions
Prepare quarterly payroll taxes
Prepare yearly income taxes
BARTON COLLEGE/SCHOOL OF EDUCATION
WILSON, NORTH CAROLINA
Administrative Assistant 2004-2006
Preparation of minutes for School of Education and Teacher Education Committees
Assist in following progress of Student Teachers
Preparation of all the paperwork for student teacher licensure
Keep and update AS400
Type and prepare tests/monitor test taking
Prepare agendas and make arrangements; such as coordinating catering for luncheons, for committee and board meetings
Be a liaison between professors and students
File and retrieve corporate documents, records and reports
Provide clerical support to all professors
Greet visitors and determine whether they should be given access to specific individuals
MOTION INDUSTRIES
GREENVILLE, NC
Bookkeeper 2000-2003
Perform general office duties, such as ordering supplies, maintaining records in management database systems, and performing basic bookkeeping duties
Customer and Vendor Contact
Process Monthly Rebates
Excel Spread sheets
File and retrieve corporate documents, record, and reports
Prepare invoices, reports, memo, letters, financial statements and other documents, using word processing, spreadsheet, data base or presentation software
Greet visitors and determine whether they should be given access to specific individuals
Open, sort, and distribute incoming correspondence, including faxes and email
Compile, transcribe, and distribute minutes of meetings
Receive, record and bank cash, checks and vouchers
Accounts Receivable
Match order forms with invoices, and record the necessary information
Enter Accounts Payable invoices
HED, INC
ROCKY MOUNT, NC
Data Entry 1999
Tracking and Tracing of shipments
Internet Access
Provide clerical support to other departments
Perform general office duties, such as ordering supplies, maintaining records management database system
File and retrieve corporate documents, records and reports
Word
Excel
Vendor Contact
Processing airfreight Purchase Orders
Some query generating
AS400, People Soft networks
MELVIN WOLFE ACCOUNTING
ROCKY MOUNT, NC
Bookkeeper 1998
Prepare invoices, reports, memos, letter, financial statements, using word, excel, and private database software
Perform general office duties, such as; ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
Process payroll information
Sales tax and quarterly tax preparation
FAMILY HEALTH MEDICINE
GREENVILLE, NC
Office Manager 1997-1998
Plan, direct, or coordinate supportive services of an organization, such as: recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. Oversee facilities planning and maintenance and custodial operations
Staff training and management of three offices
Operate 10-key calculators, Word and Excel
Receive, record and take to bank, cash, checks and vouchers for deposit
Patient scheduling
Insurance Verification
AMS, Medisoft, and Eclipse for medical billing
Perform secretarial duties utilizing specific knowledge of medical terminology and hospital, clinic or laboratory procedures.
Accounts Receivable
Accounts Payable
ACCIDENT AND INJURY CENTER OF ROCKY MOUNT
ROCKY MOUNT, NC
Office Manager 1997
Plan, direct, or coordinate supportive services of an organization, such as: recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. Oversee facilities planning and maintenance and custodial operations
Insurance Verification
Payment Plans
Narrative reports
Patient appointment scheduling
Answer phone calls and direct calls to appropriate parties or take messages
KURTZ CHIROPRACTIC
WILSON, NC
Office Manager 1995
Plan, direct, or coordinate supportive services of an organization, such as: recordkeeping, mail distribution, telephone operator/receptionist, and other office support services. Oversee facilities planning and maintenance and custodial operations
Insurance Verification
Payment Plans
Narrative reports
Patient appointment scheduling
Answer phone calls and direct calls to appropriate parties or take messages
BARNES FARMING
MIDDLE ISLAND, NY
Bookkeeper 1995
Check figures, posting, and documents for correct entry, mathematical accuracy and proper codes
Debit, credit, and total accounts on computer spread sheets and databases using specialized accounting software
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents
Reconcile or note and report discrepancies found in records
Match order forms and invoices, and record the necessary information
Calculate and prepare checks for Accounts Payable process
EDUCATION
Art Institute of Pittsburgh-online devision
Pittsburgh, PA
Course work for Hotel/Restaurant Management Degree
REFERENCES
Vivian Tomasevic
Holtsville, NY
ac19aa@r.postjobfree.com
Val Stauder
Jennie Bass
Michelle Ezzell
ac19aa@r.postjobfree.com
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