TRACY V. DAVIS-WRIGHT, MHRLR

**** ***** **** ****** – Milwaukee, WI 53225 – 414-***-****

ac18ni@r.postjobfree.com – LinkedIn.com/in/tracydaviswright

HUMAN RESOURCES PROFESSIONAL

Positioning HR as a Business Partner for Excellence and Success

High-performing strategic-thinking HR professional who translates business vision into HR initiatives. Empowering leader who supports business units and top executives with a unique perspective and recognition that human capital is every organization’s greatest asset. Authentic influencer who thrives on difficult challenges.

Signature HR Qualifications

Performance Management Full Cycle Recruitment Benefits Administration

Compensation Customer Service Succession Planning

Labor Relations Employee Relations HR Policy

PROFESSIONAL EXPERIENCE:

The Villa at Bradley Estates February 2016 – June 2016

Director of HR/Payroll Services (2) facilities – 260 employees

Maintained confidentiality of all employee-related information and internal company policies

Maintained and updated paper/electronic department and employee data

Assisted in the recruiting process: posting ads, maintaining candidate database & resumes, scheduling interviews, administering assessment, performing interviews etc.

Assisted in the onboarding process: preparing and verifying documents for completion, writing offer letters, scheduling orientations, reviewing benefits package, etc.

Processed & filed accident, workers comp and witness statement reports

Administered and maintained FMLA policies and paperwork

Responded promptly to inquiries regarding policies, procedures, and programs

Processed payroll for (2) facilities – 260 employees

Monitored compliance with RNs, LPNs, and CNAs

Fostered positive attitude toward company goals

Advised with regards to employee conflict and resolutions

Milwaukee County Transit System May 2014 – January 2016

Human Resources Manager

Interviewed, hired, terminated and processed promotions

Investigated discrimination and harassment complaints

Posted and recruited for open positions (internal/external/salaried/hourly)

Directed and participated in hiring process with department supervisors

Conducted background checks, job offers and new hire orientation

Oversaw pre-employment screening – FTA compliance

Tracked all recruitment data

Prepared employee separation notices and conducts exit interviews

Administered benefits, worker’s compensation, LOA, unemployment

Reviewed, interpreted and recommended policies and procedures

Administered the General Labor Contract

Investigated, responded and resolved grievances

Collected and analyzed data

Managed special projects

Trained employees on various topics

Worked closely with management to improve employee relations-morale

Worked closely with management to foster an inclusive and diverse culture

Monitored compliance of safety sensitive employees; FTA regulations

Negotiated labor relations - 1st/2nd step grievances

Administered policies and procedures

Advised with regards to employee conflict and resolutions

Milwaukee County Transit System June 1999 – May 2014

HR Generalist II (Maintenance Department)

Administered various Human Resources plans and procedures for all Maintenance Department personnel

Developed, coordinated and implemented Maintenance Department personnel policies and procedures

Interviewed, hired, terminated and processed promotions

Managed performance reviews

Managed attendance control policy

Conducted and investigated complaints of discrimination and harassment

Administered benefits, worker’s compensation, FMLA, LOA and unemployment

Advised, investigated and responded to first/second step grievances

Prepared and maintained Maintenance Department rules & regulations handbook

Advised, investigated and responded to Maintenance Department employee relations (conflict/concerns)

Assisted the Director of Maintenance in preparation for and participation in labor contract negotiations

Addressed and supported all levels of the Maintenance Department leadership regarding contract interpretations and negotiations

Worked with all functions of the Maintenance Department to ensure compliance with union employees

Prepared a Maintenance Department Monthly Report and Yearly Report

Monitored CDLs for Mechanics and Maintenance required employees for expiration

Maintained integrity and continuance of labor management relationships

Administered the Maintenance Department Attendance Control Policy

Created and posted Maintenance Department vacancies: establish/adjust staffing levels

Liaison for all (3) garage managers (director, union, executive, etc.)

Monitored and adjusted Maintenance Department goals & objectives to compliment organization’s goals & objectives

Maintained and updated Maintenance Department job descriptions

Coordinated with Technical schools regarding job vacancies for mechanics

Reviewed Maintenance Department job description and make updates/recommendations

Maintained SOP (Standard Operating Procedures) manual for the Maintenance Department

Performed other duties as assigned

EDUCATION:

University of Wisconsin-Milwaukee

Executive MBA January, 2019

University of Wisconsin-Milwaukee

Masters in Human Resources and Labor Relations May, 2010

University of Wisconsin-Milwaukee

Bachelors of Science – Criminal Justice May, 2007

University of Wisconsin-Milwaukee

Certification in Mediation May, 2010

PROFESSIONAL DEVELOPMENT AND AFFILIATIONS

SHRM-CP Certification Course January, 2017

Member of Metro Milwaukee SHRM October, 2010

Member of LERA (Labor & Employment Relations Association) January, 2011

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