QUALIFICATIONS
Business Administration Diploma
Responsible as I prioritize daily tasks in an organised, meticulous fashion, and handled multiple tasks simultaneously in a quick and efficient manner such giving quotes on various products to perspective customers, answering phone calls, and point of sales.
Personable as I provided exemplary customer service to walk-in customers and telephone enquiries while comprehending, and recording their needs accurately with a professional and positive attitude
Detail oriented such as entering data into customer profiles such as addresses, orders, invoicing and bill payments via intranet and telephone.
Strong communication skills and driven where I increased sales by promoting product by highlighting the features, advantages and benefits to current customers or prospects while sometimes overcoming objections
Social media savvy where I have created a Twitter account called ‘Downtown Winnipeg Rises’ with currently over a 1000 followers where I volunteer my social-media marketing skills by promoting urban vibrancy into downtown Winnipeg
Effective and efficient in successfully in accomplishing many college projects for either individual and team in courses such as ‘ Entrepreneurship’ which demanded to have budgets, business plans, marketing plans, presentations finalised on certain timelines
Intermediate skills in Microsoft Word, Excel, Publisher, and PowerPoint
Innovative and creative, with a logical and methodical approach to problem solving and capable of thinking outside the box
Adaptable in working individually and team environments
Experienced in digital marketing such as working with analytical software (e.g. Google Analytics) and search platforms (e.g. Google Adwords)
Product knowledge of farm equipment especially since I worked in the assembly line at Versatile
Flexible when new challenges need to be tackled
Bilingual - French and English
MARKETING, SALES AND SERVICE SKILLS
Creative: composed concise promotional copy and marketing initiatives related to events planning for the city of Winkler
Personable: focused on maintaining strong and fruitful relationships with customers
Problem solver by resolving customers product issues and returns
Good public speaking skills while doing sales presentations to customers, and college presentations where I created Microsoft PowerPoint as visual aids and pamphlets from using Publisher
Implemented new ideas to business practices by thinking outside the box
Strong customer service skills: processed online and box office tickets sales
Responsible for quoting products and for point of sale functions (cash and credit card sales and invoicing), while also using the internet for product inquiries
ADMINISTRATION SKILLS
Experienced in recording and preparing meeting minutes where in college we had many group meetings that needed to be recorded and I have also volunteered as secretary/treasurer for the Winnipeg Urban Initiative where I recorded and prepared meeting minutes
Detail oriented as I verified rider (artist contract) requirements
Community Management as I entered data in events calendar and updated content into social media pages for the city of Winkler and my Twitter account, ‘Downtown Winnipeg Rises’
Efficient by expediting courier orders at economical rates
Meticulous: managed inventory by doing cycle counts and allocating product in alphanumeric shelving system via computer database program.
Organised and prompt by maintaining proper display and labelling of merchandise, and ensured a clean showroom and work area at all times. Delivered and picked orders, received orders, replenished shelves (bulk bins, vending machines, and created displays in a timely matter
COMMUNICATION AND COMPUTER SKILLS
Bilingual - French and English
Effective verbal, listening skills
Very strong decision making skills
EDUCATION
Business Administration Diploma Red River College, Winkler, MB 2013-2017
Major: Marketing
EMPLOYMENT HISTORY
Inside Salesman Fastenal Company, Winkler, MB June 2015 – Present
(Business to business selling)
Events Planning Assistant City of Winkler, MB May – August 2015
(Summer volunteer position)
Please see Education Section 2013-2017
Crane Operator Gerdau Metal Recycling 2011-2013
Equipment operator Selkirk, MB
Switchman (for train)
Load Inspector
Assembly Line Worker Versatile-Buhler Industries 2009-2011
Winnipeg, MB
Produce Clerk Loblaws, Winnipeg, 2009-2014
(Part-time) and Winkler, MB
Cable Assembly Technician Macmor Industries, Winnipeg, MB 2004-2009
Lead hand and trainer
Chain Assembly Technician
Order Picker
Receiving Product
VOLUNTEER
Served meals at community suppers at Central Station, Winkler, MB Present-2015
Assisted the City Events Coordinator for the City of Winkler, MB Summer of 2015
Secretary/treasurer for Winnipeg Urban Initiative: Advocate group while educating
the public for walkable neighborhoods, density, 2008-2006
and high standard architecture
Sold Festival du Voyageur brand merchandise 2004-Present
Fundraised for Habitat Chez Soi French chapter of Habitat for Humanity 2004-Present
St. Joseph Museum Days, St Joseph, MB Present
REFENCES AVAILABLE UPON REQUEST