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Customer Service Sales

Location:
Carman, MB, Canada
Posted:
September 07, 2017

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Resume:

QUALIFICATIONS

Business Administration Diploma

Responsible as I prioritize daily tasks in an organised, meticulous fashion, and handled multiple tasks simultaneously in a quick and efficient manner such giving quotes on various products to perspective customers, answering phone calls, and point of sales.

Personable as I provided exemplary customer service to walk-in customers and telephone enquiries while comprehending, and recording their needs accurately with a professional and positive attitude

Detail oriented such as entering data into customer profiles such as addresses, orders, invoicing and bill payments via intranet and telephone.

Strong communication skills and driven where I increased sales by promoting product by highlighting the features, advantages and benefits to current customers or prospects while sometimes overcoming objections

Social media savvy where I have created a Twitter account called ‘Downtown Winnipeg Rises’ with currently over a 1000 followers where I volunteer my social-media marketing skills by promoting urban vibrancy into downtown Winnipeg

Effective and efficient in successfully in accomplishing many college projects for either individual and team in courses such as ‘ Entrepreneurship’ which demanded to have budgets, business plans, marketing plans, presentations finalised on certain timelines

Intermediate skills in Microsoft Word, Excel, Publisher, and PowerPoint

Innovative and creative, with a logical and methodical approach to problem solving and capable of thinking outside the box

Adaptable in working individually and team environments

Experienced in digital marketing such as working with analytical software (e.g. Google Analytics) and search platforms (e.g. Google Adwords)

Product knowledge of farm equipment especially since I worked in the assembly line at Versatile

Flexible when new challenges need to be tackled

Bilingual - French and English

MARKETING, SALES AND SERVICE SKILLS

Creative: composed concise promotional copy and marketing initiatives related to events planning for the city of Winkler

Personable: focused on maintaining strong and fruitful relationships with customers

Problem solver by resolving customers product issues and returns

Good public speaking skills while doing sales presentations to customers, and college presentations where I created Microsoft PowerPoint as visual aids and pamphlets from using Publisher

Implemented new ideas to business practices by thinking outside the box

Strong customer service skills: processed online and box office tickets sales

Responsible for quoting products and for point of sale functions (cash and credit card sales and invoicing), while also using the internet for product inquiries

ADMINISTRATION SKILLS

Experienced in recording and preparing meeting minutes where in college we had many group meetings that needed to be recorded and I have also volunteered as secretary/treasurer for the Winnipeg Urban Initiative where I recorded and prepared meeting minutes

Detail oriented as I verified rider (artist contract) requirements

Community Management as I entered data in events calendar and updated content into social media pages for the city of Winkler and my Twitter account, ‘Downtown Winnipeg Rises’

Efficient by expediting courier orders at economical rates

Meticulous: managed inventory by doing cycle counts and allocating product in alphanumeric shelving system via computer database program.

Organised and prompt by maintaining proper display and labelling of merchandise, and ensured a clean showroom and work area at all times. Delivered and picked orders, received orders, replenished shelves (bulk bins, vending machines, and created displays in a timely matter

COMMUNICATION AND COMPUTER SKILLS

Bilingual - French and English

Effective verbal, listening skills

Very strong decision making skills

EDUCATION

Business Administration Diploma Red River College, Winkler, MB 2013-2017

Major: Marketing

EMPLOYMENT HISTORY

Inside Salesman Fastenal Company, Winkler, MB June 2015 – Present

(Business to business selling)

Events Planning Assistant City of Winkler, MB May – August 2015

(Summer volunteer position)

Please see Education Section 2013-2017

Crane Operator Gerdau Metal Recycling 2011-2013

Equipment operator Selkirk, MB

Switchman (for train)

Load Inspector

Assembly Line Worker Versatile-Buhler Industries 2009-2011

Winnipeg, MB

Produce Clerk Loblaws, Winnipeg, 2009-2014

(Part-time) and Winkler, MB

Cable Assembly Technician Macmor Industries, Winnipeg, MB 2004-2009

Lead hand and trainer

Chain Assembly Technician

Order Picker

Receiving Product

VOLUNTEER

Served meals at community suppers at Central Station, Winkler, MB Present-2015

Assisted the City Events Coordinator for the City of Winkler, MB Summer of 2015

Secretary/treasurer for Winnipeg Urban Initiative: Advocate group while educating

the public for walkable neighborhoods, density, 2008-2006

and high standard architecture

Sold Festival du Voyageur brand merchandise 2004-Present

Fundraised for Habitat Chez Soi French chapter of Habitat for Humanity 2004-Present

St. Joseph Museum Days, St Joseph, MB Present

REFENCES AVAILABLE UPON REQUEST



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