Business Executive

Business executive with over *5 years experience managing and building organizations across countries, industries, and functions. Organizational experience includes Fortune 500 companies, government organizations, start-ups, and most recently an Inc 5000 company. Proven ability to understand consumers, develop strategies, open new markets, start up new business entities, create brand awareness, direct business turnarounds, get projects done on time and on budget, and achieve profitable growth. Creative problem solver derived from gaining deep and broad understanding of global issues from markets and economics to politics and foreign affairs. Tech savvy innovator with design and product development skills.

PROFESSIONAL EXPERIENCE

General Manager/Managing Director, Asia Pacific

DELTA T CORPORATION DBA BIG ASS SOLUTIONS, Singapore, 2014 – 2017

Big Ass Solutions designs, manufactures and distributes energy efficient High Volume Low Speed (HVLS) and premium DC ceiling fans, lighting, IoT and controls for residential, commercial, and industrial applications.

●Grew Asia Pacific team to over 100 staff, managing all business functions including finance, marketing, B2B and B2C sales and leasing, project engineering, supply chain management, and regulatory affairs to build the brand and profitable growth

●Directed multi-million dollar turn around in Southeast Asia achieving 68% yoy growth in 2016 via strategic sales and operations initiatives

●Set and drove vision and fully managed P&L, achieving over 50% yoy growth in profitable revenue in Asia Pacific market

●Coached sales and customer service teams to achieve corporate objectives through higher quality customer interactions

Managing Director, East Asia

DELTA T CORPORATION DBA BIG ASS SOLUTIONS, Hong Kong, 2013 – 2014

●Created new East Asia division, solely opening subsidiary office in Hong Kong and managing day-to-day business with particular emphasis on B2B and B2C sales, marketing, and business development

●Promoted strong client relations with distributors, retail end users, architects, designers and engineers in the design-build and retrofit space

●Developed and implemented East Asia commercial strategy, achieving triple digit revenue growth in the region

●Managed winning bid that was largest single sale to date in corporate history of over US$1.5million in emerging China

●Derived consumer insights and developed regional brand awareness, efforts of which included creating Chinese branding

Business Development Manager, East Asia

DELTA T CORPORATION DBA BIG ASS SOLUTIONS, Lexington, KY, 2012 – 2013

●Developed and presented East Asia go-to-market plan and growth strategies based on global insights to senior executive team, leading to my selection to open and manage a new Hong Kong subsidiary

●Managed sales and marketing efforts, particularly in Hong Kong, Taiwan, Japan and South Korea, resulting in hundreds of thousands in sales in these new markets

●Built strong relationship with existing Japanese distributor, utilizing deep knowledge of Japan culture and customs

●Analyzed sales, operations and market trends to create forecasts and to measure results

●Conducted competitive intelligence and global market research, and initiated corporate documentation

Market Strategy & Planning Intern

CUMMINS, Columbus, IN, Summer 2011

Cummins designs, manufactures, and distributes power generation equipment, power systems, gas engines, and custom power supplies.

●Directed global cross-functional team in development of customer insight driven India fit-for-market plan, identifying opportunity in premium market with 84% growth

●Based on market research, instructed senior management to not pursue external supplier engine with potential of millions of dollars in cost avoidance

●Created new competitive intelligence methods and taught best practices to colleagues and senior management

Senior Consultant

HEWLETT-PACKARD, Washington, DC, 2005 – 2010

Hewlett-Packard Enterprise provides businesses with servers, storage, networking, consulting and support services.

●Executed client’s first consumer insight based product development project, resulting in 90% reduction in rework

●Defined requirements and conducted target resource analysis to improve product, increasing customer base by over 150%

●Motivated team to be more results focused, resulting in over $3 million in client contract retention

Intelligence Officer – Office of Asian Pacific, Latin American, and African Analysis

CENTRAL INTELLIGENCE AGENCY, Washington, DC, 2003 – 2005

●Conducted thorough research and provided all-source intelligence analysis to the President of the United States and other senior officials through both written and oral briefings

●Systematically monitored global adversaries and events, providing senior officials with key insights to develop policy

●Formulated accurate forecast of significant political event in face of contrary view held by all government experts

Foreign Affairs Information Analyst – East Asian and Pacific Affairs

U.S. DEPARTMENT OF STATE, Washington, DC, 2001 – 2003

●Improved customer response time from months to days through developing new processes, expert research, analysis, teamwork, and prioritization

●Utilizing expert Boolean search queries, providing quickest responses to senior government officials and media requests

B2B Customer Relations Contractor – GE Aviation

GENERAL ELECTRIC, Cincinnati, OH, Summer 2000

GE Aviation is a world-leading provider of jet engines, components and integrated systems for commercial and military aircraft.

●Achieved 100% customer satisfaction while supporting hundreds of global Maintenance Repair and Overhaul (MRO) aviation customers, including major aircraft manufacturers and airlines

EDUCATION

BRIGHAM YOUNG UNIVERSITY – Provo, UT

MBA – Marketing, Strategy, and Innovation (2012)

GEORGE WASHINGTON UNIVERSITY – Washington, DC

MA, Asian Studies – Economics, Politics, and Foreign Affairs of China and Japan (2002)

MIAMI UNIVERSITY – Oxford, OH

BA, International Studies and Diplomacy & Foreign Affairs, East Asian Studies Minor (2000)

ADDITIONAL INFORMATION

Business Strategy, Marketing, and Product Development Consultant to Durham Brands, Alliance Health, Nestle USA, StudentGenius.com, and Amigos of Honduras

Global Volunteer experience from religious-based service in Japan, Hong Kong, and Singapore to environmental, political and election service in the United States

Electronics Hobbyist making own circuit boards, sourcing parts and building projects

MBA Association VP of Communications (2011 – 2012)

MBA Sherpa Program Networking and Job Search Committee Chairman (2011 – 2012)

MBA Marketing Track Sherpa (2011 – 2012)

Kraft Creative Brief Competition – Second Place (2011)

Wayne M. Minor Scholarship (2011)

Wal-Mart Creative Brief Competition – First Place (2010)

Marriott School Scholarship (2010)

Reston T-ball Assistant Coach (2009)

Human Intelligence Capabilities Speaker – US Intelligence Community Conference (2007)

Speech Writing for Secretary of State Colin Powell – East Asian Affairs Conference (2003)

Intermediate Chinese (Mandarin) Certificate – Peking University, Beijing, China (2001)

Michigan and Ohio Advanced Japanese Language Speech Contest – Fifth Place (2000)

National Latin Exam – Gold Medal, Summa Cum Laude (1993)

Ohio State Fair, Electronics – Blue Ribbon (1992)

First Built My Own Computer (1990)

Pushkin Russian Language Poetry Competition – Bronze Medal (1990)

Interests: Current Events, Geography, Geocaching, Genealogy, Graphic Design, Lego® Mindstorms®, History, Politics, Raspberry Pi, Rugby, Social Media, Stock Trading, Symphony, Technology, Tennis

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