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Sales Customer Service

Location:
Port St. Lucie, FL, 34983
Posted:
September 02, 2017

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Resume:

Carmine J. Derrico

** ***** **** **** ******** Junction, NY 12533

772-***-**** cell ac14op@r.postjobfree.com

Executive Profile

Leadership Business Development Contract Negotiations Finance Marketing

Startups Sales Management Growth Strategies Operations P&L Responsibility

Experienced senior level executive with over fifteen years of success in leadership roles within industrial products and construction related industries. Skillfully negotiates multimillion dollar projects with high profile organizations. Applies creative thinking and business acumen to improve operations, capture sustainable revenue pipelines, market share growth and brand exposure while maximizing operating margin and net income.

Maintains a “big picture focus” while attending to detail and manages competing priorities to ensure superior customer service. Meets challenging goals by collaborating with key stakeholders and inspiring the development of innovative solutions. Builds strong dedicated teams driven to achieve performance excellence. Clearly communicates expectations, leveraging vision and mission as well as resource-focused and outcome-driven priorities, objectives and timetables. Additional competencies include:

Strategic Alliances Vendor Management

Policies & Procedures Safety & Compliance

Cost Analysis & Budgets Commercial Bids & Proposals

Marketing Strategies & Sales Management Project Management & Implementation

Career Synopsis

Derrico Sales & Business Consulting 2014-Present

Senior Consultant - Sky King Fireworks, Inc. (2014-Present)

One of the nation’s premier fireworks retailers, with 21 storefronts and numerous seasonal stands, providing the best quality fireworks at the lowest prices.

Provides strategic and operational advice to the business.

Contributed to the multi-million dollar company growth in three newly profitable locations.

Identified high impact/revenue generating sites and opportunities in states on the eastern coast.

Assists with the operational aspects of store openings, including layout, stock presentation, and logistics.

Regional Director of Sales - Strategic Supply, LLC (2014)

National provider of commercial bathroom appliances

Hired to launch a new division with the intent of selling the business and maximize revenue opportunities from existing customer relationships. Developed best practices and protocols involving territory creation and infrastructure for future field personnel. Authored presentations designed for large regional distributors.

Increased sales 17% by designing and launching a new CRM system.

Secured new regional accounts. Notable clients: Maines Paper & Food Service; Northeast Electric Distributors; AJW Architectural Products; and Mount Kisco Medical Group, Affiliates of Mt. Sinai and Massachusetts General Hospitals.

Lauded by owners as a key contributor to the positive results of the company valuation and achieving their targeted asking price.

Specialties Direct Inc. Division of American Specialties, Inc., Yonkers, NY 2007-2014

Sales and installation of division 10 products to commercial contractors and end users

SDI (Specialties Direct Inc,)/ Sales Direction; General Manager

Supervised Sales Team, A/R-A/P Managers, Operations Managers and 20-30 independent installers. Managed cost control, developed strategic direction, set sales team goals, and protected profit margins. Budget responsibilities to $6.5 million.

Increased sales 250%, in a very competitive market, by negotiating long term contracts, achieving an unprecedented positive sales impact of $6.6 million, adding $2.4 million to the bottom line by signing: Yankee Stadium, Citifield, Madison Square Garden, Freedom Tower and 911 Memorial Museum, CUNY Science Center and West Village Residences; large projects include Dallas Cowboy Stadium and Marlin Stadium.

Negotiated with vendors/suppliers to keep product costs stable and protect profits on in-house contracts.

Increased market share significantly by developing a team approach.

Achieved “Top Sales Professional” all 7 years by focusing teams on prioritizing customer needs as their primary concern.

Developed a “Sales Visitation Program” now adopted nationwide as a company standard operation policy.

Added up to $80,000 in profit by designing and implementing the company “Dryer Program” utilized by all locations nationwide.

Atlantic Heirloom Group, Inc., Port St. Lucie, FL 2003-2007

Commercial coatings company specializing in luxury condominiums and specialty projects

President/Co-Owner

Led the development of a commercial coatings business with up to 25 staff.

Developed business plan from start-up to sales and operating procedures.

Negotiated contracts and major supplier agreements with local and national companies including vendor price agreements with Sherwin Williams Co.; M.A. Brooder; and Color Wheel Coatings.

Achieved a 37% reduction in cost of materials through contract negotiations with GHO Homes, Holiday Homes, Tomac of Florida, and Mason Simpson Development.

Achieved first year sales +$1.2 million, doubling sales year over year through customer service and work performance initiatives.

Reduced Workers Compensation Insurance 30% through the implementation of Selective Solutions safety procedures.

Recruited top employees through implementing employee benefits programs to become the only company in the field in the State of Florida with paid health benefits as well as two weeks paid vacation.

Tubito Painting Co., Port St. Lucie, FL 2000-2003

Specializes in residential new construction market

Commercial Sales Manager

Managed start-up and operations of commercial division utilizing existing employees. Led two teams of four with sales of $ 2.5 million, generating 55% profit.

Developed customer base of 35 major accounts as well as operational and safety procedures.

Reviewed all commercial bids, including projected costs.

Featured in monthly periodicals for Sherwin Williams, the largest customer, due to growth in all phases of the business and the completion of the Dodger Training Facility in Vero Beach, Florida.

Played instrumental role in company achieving growth of 150% through condominium projects with developer Mason Simpson, and design and build firm, HOK’s rebuild of Dodger’s Training Facility in Florida.

Showed yearly profit margin of 60%, 25% higher than the residential division.

Worth Paint & Specialty Coatings, Lake Worth, FL 1996-2000

Coatings manufacturer with retail stores as well as dealer trade sales, a division of Harrison Brands

Director of Marketing / Purchasing

Oversaw the marketing function, set purchasing and inventory controls, coordinated direction of inside and outside sales team and managed P&L. Responsible for a team of 26 people and $15.5 million in sales.

Designed and installed point-of-sale system with computer team in Canton, Ohio. Transformed a fully hand written system of sales invoicing and inventory to automating nine facilities, allowing greater control of unnecessary purchasing of products already on hand and transferable from location to location.

Increased sales year over year 25% through organized local and regional trade shows with local and national vendors. Set up booths, promoted value of attending to customers and prospects.

Increased Bahamian dealer sales by $2 million over 18 months. Wrote over 600 paint specs in Florida market generating $3+ million. Provided support to dealers through product knowledge and sales seminars which opened the opportunity to work with their customers and write specifications/procedures for future projects.

Prepared and submitted yearly government bid proposals, winning opportunities from $200,000 to $3+ million in value in Dade, Broward, Brevard, and Indian River Counties as well as the State of Florida.

Increased profit on retail sales by negotiating vendor pricing and increased inventory turns.

Education, Professional Training, Licenses & Certifications

Nichols College - Bachelor of Arts Degree Program in Accounting and Economics, 90 credits completed

Georgia Technical College - Customer Service Training Program Certification

Certified Contactors Licenses, St Lucie, Indian River and Sebastian Counties, FL

Series 7 and 63 Health and Life insurance Certified OSHA 10 Certified Hazmat Certified

Associations & Community

St. Columba Hopewell Junction, New York, NY, CCD Instructor 2014-2015; Big Brothers / Big Sisters, Southbridge, MA, Former Member; Habitat for Humanity, Indian River County, Volunteer



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