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Quality Officer / Document controller

Location:
Abu Dhabi, AZ, United Arab Emirates
Posted:
September 02, 2017

Contact this candidate

Resume:

Breezeway G. Delgado

E-mail: ac14ik@r.postjobfree.com

Mobile: +971-**-***-****

Abu Dhabi–UAE

Willing to relocate immediately

Career Objective

Currently working as Quality Officer /Document Controller & acting Sales Supervisor with Administrative Assistant/Relocation coordinator experience with 10 years flawless preparation of presentations, preparing facility reports and maintaining the utmost confidentiality. Equipped with Human Resourcing, customer service, accounts and sales & marketing background. Knowledgeably in Ms Excel, Ms Word and Orion program. Looking to leverage my knowledge and experience into a role of Documentation or Administrative officer . Seeking for a long term relationship with companies commensurate to my past career experiences.

Profile Summary:

Dedicated and focused Quality officer/Document Controller, Administrative assistant/ coordinator who excels at prioritizing, completing multiple task simultaneously and following through to achieve work goals .Answering a high volume of calls while handling in - person inquiries from clients and colleagues. Hardworking, flexible and pro- active with strong drive to succeed. SKILLS:

Knowledgably in Orion program, Microsoft Excel, Ms Word, Power Point, Pdf and outlook email Having high attention to details.

Having leadership skills.

Documentation, Filing and Computer /Technical literacy Adaptability /Flexibility and can work under pressure with positive attitude. Having organization skills, flexible and proactive. Productive worker with solid work ethic who exerts optimal effort in completing tasks successfully. Highly motivated self-starter who takes initiative with minimal supervision. Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts. Employment

Quality Officer / Document Controller /Acting Sales Supervisor Elite Management Training Institute, Abu Dhabi– June 04, 2016 up to date Specialized in unique training and development experience by delivering Translation, Language and Management development and IELTS courses

Reporting directly to Academic Director. & CEO

To proactively monitor EMTI systems/procedure to ensure that areas of good practice and/or concern are identified and shared with the relevant manager.

To implement detailed processes and procedures for key business activities and ensure that policies and procedures are consistently applied

To implement activity to address any areas for improvement and, as part of our staff retention activity, manage the day to day operation of our staff development program. Implement internal inspection activity

To work within all policies and procedures of EMTI and apply consistent principles of equality, diversity and equal opportunities

Monitoring and keeping confidential documentation following the standard procedure. To prepare the required documentation for ISO & ACTVET renewal. To facilitate Placement test & IELTS exam to delegates and provide the test result. To maintain the integrity of working documents and update documentation when revised. Maintain systems for document storage and retrieval, and help train employees on efficient system usage. Responsible for document security, for assigning access, and for removing and destroying obsolete documents. To update the registration database and the courses list of delegates. To prepare documentation for open course and ongoing course such as Instructor & Students course materials, Course forms / post test / certificates of attendance and others. To ensure that all extra materials of Instructor In house/Public are provided and ready during courses. To prepare the IELTS application form of delegates and submit to IDP for registration Academic & General Examination. Facilitate IELTS exam with IDP and release result after 14 days. And payment process on time. Responsible for Inventory storage, cataloging and retrieval of documents Administrative Assistant /Relocation Coordinator

Santa Fe Relocation Dubai Branch Dubai, UAE August 2013 – Sept. 2015 Company Specialized in Logistic freight forwarding local and international, Visa and immigration,Home search & school search, Hotel and Real estate search, Global mobility,consulting services and services for local HR . Job description: Administrative assistant / Relocation Coordinator: To process visa newly hired employees and also visa cancellation of employees who finished/ breached their contract in partnership with the in house PRO.

To gather all necessary documents such as school certificates, passport, photos, NOC and other docs required. Once quota approved, apply for change status o/ work permit, book for medical, labour contract signing and stamping of visa. Emirates ID will be applied along with the visa.

For outside country assignee, I request all necessary documents of clients from country of origin

(US/UK/Spain/India/Korean/Chinese/ Philippines/ and other nationality) with the coordination of our in house immigration specialist and apply for their visa.

To review assignee documents to know if translation is required; such as marriage contract, driving license and other documents that requires UAE translation from origin language (Italian, German, Sweden, Spain, French, Portugal and other) to Arabic / English.

To assist client to get police clearance and driving license( new DL license or transfer only ) To coordinate travels if needed (flight booking, hotel bookings, service apartment booking, airport transportation and Marhaba services )

When assignee arrives, we booked road consultants to have a half day/full day tour for them to familiarize UAE( depends of the service allowed by the BP/HSBC/ NOVO/ Coca-Cola). To conduct school search and request for availability for assignee who are entitle for school support from company

(example are: BP/ HSBC/ Coca-cola).

For family leaving the country, ensuring that we request/collect school clearance and transfer recommendation from teacher. And send it to client via courier or drop off by driver. To provide updated real state rates of flat / villa from real estate agents to account manager. This will help us meet the approved budget of the company for each client. Always get the approval from corporate client. To receive deposit, annual rental, DEWA cheque from BP AUH main office. And deliver to landlord to reserve the flat/Villa .Ensuring that all BP employees accommodation are paid and delivered to assignee on time To work with real agents for proper documentation of moving in/ out of client to/from new house/ villa such as landlord document/ EJARI and others basic requirement of client. To apply move in/ out permits in EMAAR and other accommodation if necessary, apply internet connection

(DU/Etisalat), installation of gas, installation of cooler and DEWA. Facilitate service apartment inspection for clients applicable for long/short term accommodation. This is only applicable for clients with less than 2 yrs contract or stay in UAE depending on the approved budget of the company. (Coca-Cola, BP, Redbull, Novo, and others.)

To assignee leaving UAE, we book road consultant for check out to their accommodation. I apply for disconnection of DEWA, Internet and collect refunds and rental deposits from landlord. To make a proper coordination and close monitoring with the logistic department if PET RELOCATION / HH goods required.

To provide secretarial/administrative and office support activities for the team (duties may include telephone calls, receiving and directing visitors, word processing, creating/editing spreadsheets and presentations, and filing) Responsible in maintaining office supplies/ updated payment of bills To =i procure marketing merchandise from UK /Hong Kong and also UAE local suppliers. To update, upload document in Relo Assist program system and create physical files for corporate/individual client Initiate courier booking & receiving package for incoming / outgoing locally and International. Contacting suppliers for free monthly edition of brochures and other marketing materials for clients. Job description: Event coordinator

Assisting the sales/ marketing team for outdoor events and marketing materials & organizing school/golf events. Contact event organizer, warehouse team, suppliers and venue in charge for the event to make arrangement / appointment before the event date

Ensure the deliveries of tent, merchandise and other necessary items to and from are on time and well organize. Events:

BBG golf club competition – sponsored by Santa Fe American Business council golf tournament – sponsored by Santa Fe JAPS school event & JPS – Jebel Ali primary school event Company Annual Christmas party & team building activity Party coordinator: Employee’s Birthday / Farewell / Promotion party Santa Fe Global Annual conference – catering 50 global countries representatives Support Pink Day – Breast Cancer awareness / Diabetic awareness / Yolanda volunteers Admin Coordinator / PA / HR Asst. /Sales coordinator Sun Power Gen FZCO, (SUPERTECH GROUP) Dubai UAE July 2010 - August 2013 Specialized in Engineering Products and Solutions industry full range of services, from turn-key solutions up to maintenance and repair.

Job description: PA/ Admin/ HR assistant / Sales Coordinator

Reporting directly to the Managing Director.

To schedule and coordinate meetings, appointments and travel arrangement for the Director. Handling petty cash for drivers, material procurement and other expenses To prepare and distribute correspondence memos, letters, faxes etc. and maintain utmost discretion when dealing with

sensitive topics.

Receiving and initiating LPO, PETTY cash vouchers, Import/Export documents for MD approvals. Prepares and follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.

Upon receiving sales confirmation, initiate invoice to client, and schedule for delivery with the delivery note. Ensure terms of payment and delivery date to be sufficient and paid on time. Submit inquiry from other suppliers and once prices are confirmed, initiate LPO and terms and payment plus delivery. Screened and manage petty cash vouchers, Import/Export documents for MD approvals. Generates codes for all outgoing & incoming material to Al Qouz Workshop & DIP workshop Encoding all the material purchased for inventory in the system to update the system. Received, record upcoming indoor and outdoor businesses and activities through opening of JOB CARD. Encoding all expenses for JOB to generate invoice in ORION program. Generate Invoice, DN, ISDN in ORION system.

Admin Coordinator/ Secretary/ Accounts Asst. /HR assistant United Projects Supplies Dubai, UAE November 2009 - July 2010 Specialized in Engineering, contracting installation and Tendering for buildings, office furniture’s and partitions. Job description:

Received, and record upcoming indoor and outdoor business/ activities. Reporting directly to the General Manager and provide technical & operation support to the organization. Receiving and initiating LPO, PETTY cash vouchers, Import/Export documents for MD approvals. Arrange travel booking, hotel booking, valet services and pick / drop transport to the Managing Director. Maintain adequate information, data & distribute to all departments or addressee. Filter CV for short listing, Updating information of employees. Calling candidates & conduct preliminary phone interviews to short list applicants, sort Visa status, employment background details, Updating information of employees. Coordinate with Head of management and PRO to meet business requirements in an efficient and effective way. To process new visa of new joiner and cancellation of visa of employees. Monitor petty cash expenses and report to Account manager weekly. Secretary /Receptionist

MOBICA Trading Dubai, UAE June 2008 – November 2009 Specialized in Engineering, contracting installation and Tendering for buildings, office furniture’s and partitions. Job description:

Report directly to the Managing Director about company administrative issues and activities.

Arrange and assist hotel bookings, flight booking, and preparation of meeting to clients.

Maintain an adequate inventory of office supplies. Respond to incoming inquiries. Provide word – processing & Secretarial support and prepare Business Correspondence letters. Maintain hard copy and electronic filing system. Signed for FedEx/DHL packages in behalf of the M.D.

Assist PRO for government issues and documentations, Visa processing and cancellation.

Receiving and releasing Petty cash ensure petty cash is tally and monitored efficiently. Encoding & posting the invoices to the ledger. Reconciling the supplier’s statement ready for payment. Secretary /Receptionist Specialized in Installation of satellite cables & Telecommunication OSOS Trading & Marketing (Saudi Company)

BAHRAIN June 2007 – June 2008

Job description:

Monitoring daily attendance of the staff and t release monthly salary. Manage and organize internal resources of the company to catch business opportunities. Supervised product shipments of electronic equipments particularly wireless satellites. In-charge to technical jobs in the office. Delivering & filtering emails and internal Information to the heads of the office and to other branches.

Senior Cashier

JAWAD, BAHRAIN Sept 2006 – May 2007 Specialized in Food Industry Job description:

To manage the daily routine in the store shop

To manage the cash register and submit cash float to Manager / Supervisor on duty. To take orders, prepare the food and dispatch to customer Ensuring that all food and daily task are executed with proper standard and quality. Front of the House/Senior Cashier

JASMIS Corporation Manama, Bahrain May 2002 – Sep 2005 Specialized in Food Industry Job description:

To supervise proper endorsements of cash from sales and cash floats of store outlets. In-charge of overseeing store needs/sales orders from raw materials to finish products. Afforded the best quality/good services as prescribe by the store. Manning of cashier’s booth, receiving payments, punches and prepares/assemble orders. Ensure cash float is tally and Remits sales to managers and are well organized and tally. Sales Consultant /Telemarketer Specialized in Hotel and Tourism Industry Marco Polo 5 Star Hotel -Philippines - Jan 2000 – May 2002 Job Description:

Deliver & adjust scripted sales pitch to the customer to meet needs of specific individuals Provide pricing details, handle customer question and answer telephone calls from potential customers who are responding to advertisements

Obtain customer information including names and addresses & record customer details including reaction to the product or service offered.

Sales Consultant must understand the product benefits and advantages and should prepare strategies according to it to the sales force and should be able to execute those strategies at right time. Find out prospective customers/clients and new target segment and penetrate sales in that area. Market thru telephone to promote products& services.

Radio Operator Specialized Aviation

Air Philippines -Davao, Philippines – 1996

Education / Trainings:

General Radio Communication Operator (License # 99-1PX-23828) University of Mindanao, Philippines

Trained and Certified Hotel & Restaurant Operations ( Sep 2006 ) Philippines Hygiene Trainings & Proper handling of Food and Quality ( June 2008 ) Philippines First AID - JAFZA CEDAR International Hospital ( March 2011) Dubai, UAE Personal Information:

Nationality : Filipino

Marital Status : Single

Language : English, Visayan and basic Arabic

Visa Status : Residence (Transferable)



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