Jennifer Fann

Medical Billing Specialist - Borland Groover Clinic

Jacksonville, FL 32233

ac143z@r.postjobfree.com - 904-***-****

To acquire a position in an organization that utilizes the full potential of all my skills and abilities that will allow for stability and growth.

WORK EXPERIENCE

Medical Billing Specialist

Borland Groover Clinic - Jacksonville, FL - December 2012 to Present

• Verify patient insurance coverage

• Collect information required to create a claim

• Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid

• Reviewing and appealing unpaid and denied claims

• Handling collections on unpaid accounts

• Managing the facility's Accounts Receivable reports

• Answering patients' billing questions

Medical Billing Specialist

American Sleep Medicine - Jacksonville, FL - October 2009 to December 2012 Verify patient medical benefits by phone and online. Review denied claims and check status over the phone. Submit proper information to insurance companies in order to get medical claims processed for payment in a timely manner. Handle incoming calls. Manually and electronically send insurance claims to be processed. Determine patient out of pocket expense. Follow up with patient accounts and set up payment plans. Create appeal letters to insurance companies for denied claims. Appeal allowed amounts under fee schedule for non par claims. Post payments from insurance companies and patients. Create spreadsheets for various reports. Report to manager on a daily basis to insure proper company procedures. Certified Credit Investigator

TransCredit Inc - Jacksonville, FL - October 2000 to July 2009 Handled an average of 85 incoming and outgoing calls per day. Responsible for researching and maintaining accurate data entry of corporate information. Assisted companies with inquiries on potential customer credit profiles and made recommendations for contracting business. Contacted accounting departments for their business profile and their references for verification. Medical File Clerk

Humana - Jacksonville, FL - January 2000 to October 2000 Responsible for prepping and arranging medical insurance files. Approved files to be microfilmed. Assist associates with inquiries on multiple files.

EDUCATION

Associate of Science in Medical Assisting

Heritage Institute - Jacksonville, FL

February 2008 to May 2009

High School Diploma

Robert E. Lee High School - Jacksonville, FL

June 1998

SKILLS

DATA ENTRY, CUSTOMER SERVICE, EXCEL, MICROSOFT WORD ADDITIONAL INFORMATION

SKILLS

Customer Service - Data Entry - Call Center experience - Front Office -- Microsoft Word - Excel - Ability to work independently in a team environment - Oral & Written Communication