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IT Support Engineer L1

Location:
West Bengal, 712409, India
Posted:
August 31, 2017

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SUMANTA POLLEY

Email id:ac13wq@r.postjobfree.com

Ph: 983******* /916*******

OBJECTIVE:

Looking for a challenging career which demands the best of my professional ability in terms of technical and analytical skills and helps me in broadening and enhancing my current skills and knowledge. ORGANISATIONAL EXPERIENCE:

Presently I am working on Kaizen It Services Pvt. Ltd. Under HPL Project as an It support L1 Engineer

(Feb 2017 to Present).

Skills Include:

L1 Network Monitoring & Basic level Troubleshooting

– (Using Network monitoring Tools “Whats app Gold”).

DSL/ADSL Modem Router Configuration.

Using Cisco 1900/1700/2900 series Router & Cisco Catalyst 4500/2960/3750 series Switch for L1 level network Monitoring & Error Checking.

Follow up with vendor for Link down related issues & Raised Ticket.

Video Conference Setup through “AVAYA” System.

IBM Lotus Notes Configuration & Trouble shootings.

Troubleshooting of Desktop, Laptop &Peripherals, and Any types of software installation.

Taking Server Data Backup (Mail Server, Attendance Server, and Data Server).

Network Printer Configuration/Sharing.

Worked on GTPL-KCBPL as a Junior Engineer Head-end. (Dec 2015 to April 2016). Skills Include:

Configuration, Managing and Maintaining of Local Area Network.

Configuration Of DSL/ADSL Modem

Troubleshooting Basic Network related issues.

Configuration & Trouble shootings different types of Encoder (CISCO-D9023/D9036/D9022etc.), Modulator/DCM/QAM.

Trouble shooting of Satellite Receiver /IRDs.

Worked on ZE Technologies Pvt. Ltd. as a System Engineer. Duration 1 Yr. (Nov. 2014 to Nov. 2015).

Skills Include:

Assembling, Troubleshooting of Desktop, Laptop & Peripherals.

OS known–Win -XP/ 7/8/10.

Any types of Software Installation.

Different Types of Network/USB Printer Installation & Troubleshooting. CERTIFICATION:

I have completed CCNA Routing & Switching Global certification (CISCO ID- CSCO13125931, in January 2017).

I have completed certificate course in CCNA from IIHT Kolkata for the year of 2014(June to September).

I have completed Hardware & Networking course from ZOOM EDUTECH. (Oct.2013 to Mar.2014). NETWORKING CONCEPTS:

Router and Switch configuration, Management and Troubleshooting.

Switching Concepts (VLAN, VTP, STP)

Routing (Static, RIP, OSPF,EIGRP)

VPN

WAN (P-P, P-M, Frame Relay).

EDUCATIONAL QUALIFICATIONS:

Examination University/Board Institution Year of Passing Grade/Marks Haldia Institute of

B.Tech in ECE WBUT Technology 2013 6.95

Diploma Saroj Mohan

In ETCE WBSCTE Institute of 2010 68.3%

Technology

Anandanagar

Madhyamik WBBSE A.C.ROY High 2005 59.7%

School

INTERNSHIP / PROJECTS:

Summer Vocational Training from Eastern Railway, Howrah.

I have participated in the National Conference on “Advanced Communication Systems and Design Techniques

-2011)” at Haldia Institute of Technology, Haldia.

Final Year project:-BER PERFORMANCE OF BPSK MODULATION WITH AWGN CHANNEL (Through MATLAB Programming).

INTERESTS / EXTRACURRICULAR ACTIVITIES:

Gardening.

Playing Indoor Games (Caroms, cards)

PERSONAL PROFILE:

Name: Sumanta Polley.

DOB: 06/10/1989

Fathers name: Mr. Basudeb Polley.

Home Address: C/O- Basudeb Polley, Dewanbheri, Singur.Hooghly, PIN-712409, W.B, India. Nationality: Indian.

Religion: HINDUISM.

Language Known: English, Hindi, Bengali.

PAN No.:CFXPP5264H

Passport No: L9396029

I hereby declare that the above particulars are true to the best of my knowledge Date:

Place: SUMANTA POLLEY



Contact this candidate