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Sales Manager

Mohnton, Pennsylvania, 19540, United States
August 31, 2017

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*** ******* ****, *******, ** ****0 C: 484-***-****


Versatile Manager who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge in all areas of institutional, casual, fine dining and retail food service with an unsurpassed work ethic.


Analytical Flexible

Team building Dedicated

Cost reduction/containment Quantifiable revenue increases

Multi-site operations Contract management


Grew revenue by 15% in the first year by developing new menu concepts specific to each location.

Cut company operating budget by 5% through intensive research and forming positive relationships with new and existing vendors.

Increased exposure of retail locations company-wide. Helped catapult account to flagship status.


11/2014 to 7/2014

Retail Dining Director

Aladdin Food Management Services Alvernia University Reading, Pennsylvania

Increased brand visibility and increased sales by 36% overall in two years.

Oversaw the development and launch of new meal plan program. Recruited, hired and trained 23 new employees for campus-wide retail locations.

Optimized the overall customer experience through development of dining committee, bringing staff, students and faculty to the same table to encourage positive customer interaction.

Identified inefficiencies and made recommendations for process improvements resulting in more streamline performance and added revenue.

10/2013 to 12/2014 Catering and Bar Manager

Birdsboro Sportsmen's Club Birdsboro, Pennsylvania

Increased customer attendance by incorporating weekly activities, including Bar Trivia, Karaoke, Open mike nights and monthly bands.

Managed food and produce receiving process with 100% accuracy.

Developed popular daily specials with personally sourced ingredients. Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food

Maintained full knowledge of bar and menu items and made recommendations.

06/2013 to Current Co-Owner

Betty's Old Fashioned Catering and Concessions Birdsboro, Pennsylvania Generated new accounts by implementing effective networking and content marketing strategies.

Exceeded targeted sales goals by 150%.

Identified strategic partnerships and gathered market information to gain a competitive advantage.

Answered customer questions regarding products, prices and availability.

Maintained up-to-date knowledge of industry, target accounts and

competitive landscape.

12/2012 to 07/2013

Catering Manager/Bartender

American Legion Post 626 Birdsboro, Pennsylvania

Delivered quality food and beverage service to guests in a responsible manner.

Responsible for handling all sales and marketing associated with catering.

Follow up with past and potential clients.

Market club to new members.

Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.

Serve bar patrons and ensure customer satisfaction.

02/2012 to 11/2012


Champions Sports Bar & Grill Shillington, Pennsylvania

Created and executed marketing/PR campaigns, including new product introductions and existing product development.

Responsible for all aspects of restaurant operation.

Weekly ordering and inventory control.

Create and update menu as needed.

Ensure excellent customer service and communication.

Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes.

Communicated with customers, employees and other individuals to answer questions and explain information.

09/2009 to 02/2012 Cook/Server

T. Burk and Company Smoketown, Pennsylvania

Responsible for daily specials menu development.

Prepare meals and present them in an attractive way.

Make sure all food follows T. Burk recipes.

Maintained knowledge of current menu items, garnishes, ingredients and

preparation methods.

Appropriately suggested additional items to customers to increase restaurant sales.

Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.

08/2009 to 07/2011

Chef-Instructor/Catering Director

Restaurant Mazzi & The Inn at Leola Village Leola, PA

Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.

Increased sales by 100% by launching Les Roses Culinaires Cooking School Conducted small group and individual activities based on differentiated learning needs.

Organized and presented 400 hours of hands-on activities.

Conducted one-on-one mentoring for new cooks, specializing in ItalianAmerican cooking.

Trained a staff of 5 chefs on instruction, creative teaching and dynamic


07/1989 to 11/1998

Store Manager, Training/ Orientaion Director

Wawa Food Markets Wawa, Pennsylvania

Managed multiple stores and achieved sales in excess of 3.5 million dollars.

Surpassed revenue goals in four consecutive quarters.

Reduced and controlled expenses by implementing inventory controls and employee accountability.

Served as mentor to new store managers, becoming the first satellite training store in the company.

Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.

Increased profits by developing, initiating, and managing centralized


training for Pennsylvania, Delaware and New Jersey.

November 2009

Associate Degree: Culinary Arts and Restaurant Management Specialized Business

YTI Career Institute

Culinary Arts and Restaurant Management Specialized Business 4.0

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