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Customer Service Active Directory

Location:
Portland, Oregon, United States
Posted:
August 30, 2017

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RYAN WHITCOME

(503) ***-**** ac13au@r.postjobfree.com

**** ** **** *** #*** Portland, OR 97201

PROFESSIONAL EXPERIENCE

ROSE CITY MORTGAGE 2005 - PRESENT

Senior Network Administrator

● Designed and supported entire network.

● Maintained LAN technologies, internet, intranet, and Ethernet system and Secure Wifi network.

● Provide server maintenance for Small Business Server, LINUX Web Server, and Terminal Server; Utilizes Active Directory.

● Created and maintained VPN and remote desktops.

● Installed and networked printers, faxes, and scanners.

● Active support for workstations both Windows and Mac.

● Designed and installed video security system.

CULPEPPER TECHNOLOGY SOLUTIONS 2005 - 2008

Network Administrator

● Provided server, network, and PC/workstation set-up, administration and support for over 20 small and medium businesses.

● Maintained WAN and LAN resources for multi-domain Microsoft 2003 Small Business Server and Windows Server 2003 with Active Directory.

● Configured internet security and filtering by installing anti-virus and anti-spyware programs such as Symantec, eTrust, Windows Defender, AVG, McAfee, etc.

● Installed and maintained various hardware and software firewalls i.e. Cisco, Norton, etc.

● Maintained and created user accounts and policies using Microsoft Exchange Server as well as Microsoft Outlook.

● Engineerd office networks including networking printers, fax, workstations, and servers. EDUCATION

Portland Community College - 2007

Associate’s of Science

Portland State University

4 years of courses completed towards Bachelors of Science SKILLS

Customer Service, Deep Technical Knowledge, Self Motivated, Collaboration, Adaptability, Critical Thinking, Self-Confidence REFERENCES

Renee Spears, President

Rose City Mortgage

ac13au@r.postjobfree.com

Phone: 5 03-734-9274

Tyce Winship, Manager

Culpepper Technology Solutions

Phone: 503-***-****



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