Jessica Winter-Franklin

ac135r@r.postjobfree.com 412-***-**** Pittsburgh, PA Linkedin.com/jwf

● Designed, Planned, Tested, Trained, Delivered, and Managed:

Benefit Programs including Health (both Self-Insured and Fully-Insured Medical), Accident and Life Insurances, 401k, Stock, Pension, Wellness, and Fringe Benefits. Discrimination Testing

Total Rewards Programs; Compensation Structures and Guides; Job Descriptions; FLSA/ADA Testing; Annual Merit Increase and Bonus cycles

Performance Management Programs, Training, and Systems; Succession Planning

Bonus and Short-Term/Long-Term Incentive Programs (Hourly, Salaried, and Executive)

Custom Training, Executive Development, Individual Development Plans, On-the-Job Training: Blanchard Situational Leadership

HRIS Systems including Core, Payroll, Benefits, Compensation, Performance Management, Recruiting/ATS. Delivered to both Internal and External Clients

● Strategic Planning and Workforce Management; Partnership with Executive Team

● Extensive knowledge of Mercer IPE, Radford, Hays, and Willis Towers Watson

● Global Business Warehouse development and maintenance; synced with SAP and HRIS

● Labor Modelling for Union Negotiations; Table Negotiator; De-certification

● Project Manager for multi-million dollar initiatives; Benefits/HR lead on over a dozen Acquisitions, Mergers, and Divestments

● Served on global Remuneration Committee; US Pension Committee

● Experience with all HRIS platforms, including SAP, WorkDay, UltiPro, Ceridian, ADP

● Manufacturing, Technology, Software, E-Commerce and Retail

● Managed Total Rewards in US and Canada; HR projects in 22 countries

● Directly managed teams up to 65 employees; both tiered and matrix reporting structures. Managers, Analysts, Specialists, Generalists, Administrative

● Managed Health & Welfare budgets up to $25M; Compensation up to $300M

● Reported to C-Suite for majority of career

● Travelled up to 75%, domestic and internationally

● Develop and partner with Leaders and HRBP’s on organizational strategies by identifying, researching, contributing information, analyzing, and making recommendations

● Look for feedback, and treat it as a gift and opportunity

● Achieve enhancements and results through project and change management

● Support leadership by providing advice and counsel of best practices and law/regulations

● Serve the team through encouragement, support, and development

● Continually update job knowledge and exhibit best professional practices

● SHRM-SCP (formerly SPHR)

● Blanchard Certified Trainer, Situational Leadership

● Project Management Professional Certified, (PMP). Project Management Institute (PMI)

● HRIS Systems and MS Software Expert

● Graphic Design; Web Creation and Editing; CSS & HTML

● Database Management Certification. UC Berkeley

● Microsoft Certified (MCTS) Office 2003, Access 2000 & 2003

● Paralegal Certification. University of Southern California, Los Angeles

● BS, Business Management in Human Resources. University of Pittsburgh and Kaplan University

● Founder and Director of Second Shift Crafters, a local organization supporting emerging artists, focusing on business development through seminars and events

● Board of Directors, Hollywood Theatre, Dormont, 2013-2016

● Resident Artist, Most Wanted Fine Art Gallery

● Classrooms Without Borders, through the Pittsburgh Cultural Trust ProPopulo HR Consulting. Pittsburgh, PA. March 2011 - Present Owner/Consultant

● Provide professional services to a variety of clients

● Compensation benchmarking and structures, job descriptions, employee relations, special projects

ModCloth. Pittsburgh, PA. May 2014 – November 2016 (Layoffs/Acquisition) Senior HR Business Partner

● Partnering with Leadership, developed workforce and management in all areas of Talent Management and Employee Relations

● Developed and directed Benefits & Compensation programs for company

● Developed a Total Rewards Guide including benchmarking positions, creating job descriptions and a career ladder, establishing hire rates and shift differentials

● Developed and delivered a 6 month long Leadership Development Program including Performance Management, Compensation Management, On-The-Job Supervisory Skills, and Blanchard Situational Leadership and Management Skills across all locations

● Managed five company-wide Re-Organization/Layoff cycles (July 2014 - October 2016) including legal preparation for severance and OWBPA, retention packages; documented preparation and termination delivery; trained and partnered with Leadership/Management on reigniting survivors; managed communication and ongoing support

● Served as sole HRBP support for the Pittsburgh Fulfillment Center location for 2 years, including recruiting for a high-turnover warehouse and call-center staff, with seasonal and as-needed employees. 110 professional/creative, and 225-400 warehouse/call center employees

CTR Employee Management Services. Pittsburgh, PA. May 2011 – May 2014 Director, Human Capital Management Systems and Business Development

● Directed team handling conversions of HRMS/HRIS from various providers (ADP, Ceridian, UltiPro, Workday, etc.) to Infinisource product (EE Master Data, Payroll, Tax, Time, Onboarding, Applicant Tracking, GL, etc.)

● Directed HR for company including Benefits, Compensation, Compliance, Recruiting, and Organizational Development

● Provided HR Consulting to over 400 clients, including ACA compliance and day-to-day Employee Relations

● Trained staff on sales, marketing, implementation, and ongoing support of system

● Managed team of 18 dedicated to current product support for over 400 clients in HR, Payroll and Time & Attendance (needs analysis, conversions, implementation, ongoing customer support and upgrades)

● Directed company through a divestment; Continued on as a consultant for divested company as part of SLA

● Developed and designed an HRMS/HRIS; a new product line including Payroll, HR, Talent Management, Total Rewards, Applicant Tracking, and Onboarding; Managed team of 2 designers and 10 developers in the creation and testing of the system; Developed pricing and positioning; Brought product to market

● Designed marketing campaign and new website; launched (including graphic design and HTML)

Carmeuse. Pittsburgh, PA. 2004 – December 2010

Manager, Total Rewards & HRIS Nov 2008 - Nov 2010

Sr. Benefits, Compensation and HRIS Analyst 2007 - 2008 Benefits, Compensation and HRIS Analyst 2005 – 2007 HR Generalist 2004 - 2005

● Working with Executive Team, developed and delivered the North American Strategic Workforce Planning program, resulting in 1-5 year action plans for the organization in Training, Development, Succession Planning, Compensation, Benefits, Recruiting and Retention, and Knowledge Management

● Developed and delivered a Total Rewards Program throughout North America; extended globally

● Brought benefits administration back in-house and eliminated satellite systems; annual savings of $1.2M

● Froze and combined pension plans, merged 401k plans, and combined retiree medical plans

● Developed and implemented global performance management system and global business warehouse

● Researched and created the Health Care Reform/ACA 10 year Strategic Plan for union, non-exempts, and exempts

● Managed two HRIS changes/upgrades to articulate HRIS strategy to align with overall HR and business goals

● Negotiated 17 union contracts, at table, primarily Steelworks and Teamsters

● Managed the HR involvement in the 2008 acquisition, doubling the size of the company in North America

● Developed and delivered global training programs including Blanchard Situational Leadership, Competencies, Critical Skills, Knowledge Management, and Succession Planning

● Developed and implemented the new Learning Management System and E-Learning Program worldwide

Gavin Magazine. San Francisco, CA. 2000 - 2003

Assistant Executive Director of Sales and Marketing

● Created and carried out new marketing strategies, as well as managed all Sales and Marketing responsibilities for the weekly magazine, the daily bulletin, and three yearly conferences with upwards of 3,000 industry attendees

● Planned all aspects of the conferences from scheduling, sponsors, artist relations, panels, trade, as well as technical set-up and hotel relations

● Managed staff of 6 salespersons handling the sale of ad-space to record companies and radio stations

● Worked with Executive team to set goals for staff in accordance with budget and growth expectations

● Accompany various artists to radio stations to market them as a "Gavin Guarantee”

● Liaise with Editors concerning story content, marketing capabilities, long term goals, and corporate packages

Tilbury Enterprises Inc./Homefinders. Berkeley, CA. 1998 - 2000 Communications Director

● Helped prospective tenants find housing. Worked with Section 8 families, landlords, and advocacy groups

● Started an online service for landlords to manage their rental property listings, thereby allowing customer service to spend more time helping prospective tenants

● Susan Otto; CHRO, ModCloth

● Roger Slayton; Sales & Marketing Manager HUB/CTR

● Sheri Campbell; Director of Implementations, CTR HCM

● Bruce Inglis; CFO, Carmeuse

● R. Ian Davis; Consultant, formerly of Carmeuse

● Dani Crane; Lionbridge Technologies, formerly of Carmeuse

● Becky Vinton; Newton Consulting, formerly of Carmeuse

● Dana Goodell; TSA, formerly of Tilbury Enterprises/Homefinders

● Steve Resnik; VP Promotion, A&M Records, formerly of Gavin Magazine

● Deborah Owens; PayChex, formerly of Henderson Brothers & Newton Consulting

● Seth Cornell; US Department of State, Foreign Service; Personal

● Ryan Mahoney; Technical Writer, Development Dimensions International; Personal

● Kristi Kauffmann; Technology Manager, PPG; Personal

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