D. Suzanne Eskew

*** *. **** **** **.

Piedmont, SC 29673

864-***-****

ac132c@r.postjobfree.com

Summary

Over 20 years’ supporting multiple projects simultaneously.

Manage 200+ client facilities and oversee all rehab projects.

Versatile professional with management, quality management, project management, and customer service experience.

Enthusiastic team player with a strong work ethic, high level of integrity and problem solving skills.

Experience

United Housing Connections, Greenville, SC 10/2016-current

Housing Manager

Manages daily operations of the maintenance and facilities department to ensure alignment with departmental and organizational objectives. Oversee 200+ client home facilities and direct all rehab projects.

Manages maintenance and property management staffing, performance evaluation and training activities, and assists with capacity planning for staff and contract labor

Ensures that facilities are maintained, secured, renovated, and constructed according to departmental/organizational policies, procedures, plans and initiatives

Assists with the development of and compliance with the departmental budgets, operating, and construction budgets

Maintains knowledge and ensures compliance of applicable statutory, regulatory and administrative requirements

Responds to emergency calls for all facilities

Works with and directs the activities of vendors to ensure the appropriate delivery of services

RiverTree, L.L.C., Piedmont, SC 9/2009-10/2016

Construction Project Manager

Research, negotiate, and purchase properties for rental and resale.

Obtain any surveys, permits and blueprints for contractor work.

Formulate budgets for each project ensuring completion on time and within said budget.

Provide property management on properties.

Obtain turn-key pricing and negotiation.

Obtain sub-contractors for 1099’s with General Liability and Workman’s Comp.

Supervise installation of plumbing, flooring, electrical, windows, doors, etc.

Direct all punch activities

Verizon Wireless, Greenville, SC 1/2011-4/2013

Technical Support Coordinator II

Provide exceptional customer service and technical support for internal and external voice and data product customers.

Troubleshoot hardware and software issues and identify network/applications issues.

Provide detailed information on how to set up/configure data and voice products.

Follow up with customer to ensure first call resolution and achieve and deliver 100% customer satisfaction.

Piedmont Emergency Relief Center, Piedmont, SC 9/2010-9/2012

Facilities Director

Direct and coordinate all planning, purchasing, installation and hardware and software, equipment repairs.

Design, plan and implement all facilities /construction work.

Coordinate all contractors/vendors for repairs and remodels.

Work with local Fire department and city officials to ensure codes compliance and permits.

Setup and design network/phone systems.

Responsible for all issues relating to facility.

Chair planning Committee.

Adecco Technical and Yoh - General Electric, Greenville, SC 9/2007-9/2008

Engineering Specialist/Data Analyst

Develop and implement Excel matrices and macros for data analysis.

Delivers engaging and informative presentations to Executive levels, monthly and quarterly.

Utilized Six Sigma/Lean methodologies and collaborated with department managers to analyze and document process and system workflows.

Completed ISO Documentum database archival within 8 months, 4 months ahead of schedule

Develop surveys and administration.

Develop International Standards Organization (ISO) and Standard Operating Procedures (SOP).

Internal auditor training.

Solvay/Greenwood Greenville, SC 7/2007 - 9/2007

Documentation Control / Office Administrator

Write documentation for ISO 9001.

Perform Gap analysis for TS16949 (automotive industry) and write associated documentation.

Track daily production data and track inventory levels utilizing SAP.

Design, setup and implement Excel spreadsheets, as directed, by engineers and management.

Set-up/Utilize Microsoft Access database for ISO documentation repository.

Coordinate onsite/offsite meetings and events.

Coordinate purchase of hardware/software and office equipment.

G & E Home Improvement Specialists, Inc, Piedmont, SC 4/1995-7/2007

G & E Homes

Office/Field Manager

Served as company liaison. Follow-up with clients, when necessary.

Oversaw all pre-construction activities on multiple sites (estimates, permitting activities, scheduling or subcontracting phase).

Implemented change control for all aspects of the business.

Managed, directly and indirectly, 20+ personnel (contractors) accountable for the on-going development and implementation of projects.

Able to read, comprehend and interpret site plans, construction drawings and scopes of work.

Manages day-to-day operational aspects of a project and scope. Oversee the daily construction activities of crews and subs at assigned sites.

Designed office and implemented Excel spreadsheets for payroll, invoicing, and proposals and work orders.

Assures project documents are completed and signed.

Education

1975 Terry Sanford Senior High, Fayetteville, NC

1980 Raleigh N.C. School of Data Processing, Associate of Science - Computer Programming

1989 Durham Technical Institute, Durham, NC - Business curriculum

2011 Strayer University - Business curriculum

A+ certification

Affiliations

2010-2012 Piedmont Emergency Relief Center (PERC). Board of Directors

SC Notary Public

2015 Real Estate classes – Wyatt Institute

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