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Customer Service Manager

Miami, Florida, United States
August 30, 2017

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Christine M. Veiga

786-***-**** •

Accomplished, ambitious, & dedicated professional with several years experience in working environments. Seeking full time employment at a stable, prominent company in which I can grow both personally and professionally.


Psychology B.S. – Carlos Albizu University – 2008


Digital Media/Social Media Coordinator

HotSpots Media Group • 2016-2017

Formatting PDF/InDesign/JPEG Files with Photoshop, Bridge, and InDesign programs

Creating weekly posts onto the magazine’s Wordpress website

Using Dreamweaver to create the weekly/monthly targeted email blast informing readers/subscribers of the magazine’s content.

Creating surveys/contests on Emma for the weekly promotional giveaways

Creating dedicated email blasts on Emma for advertisers and/or events

Managing the company’s social media profiles such as Facebook, Instagram, Pinterest and Twitter

Managing/Scheduling the digital ads on the magazine’s website

Travel Security for Visa International

Allied Barton • 2015 – 2016

Coordinating international travel for Visa employees

Dealing with Latin America and Caribbean vendors

Preparing detailed reports for upper management

Tel-Sell Representative

Gold Coast Beverage Distributors • 2014 – 2015

Operating a multi-line telephone system, calling customers for sales and dealing with complaints or special requests.

Obtaining and entering information on the Insight database.

Executing selling skills to secure distribution of new products and point of sale placements as well as price features and promotions.

Customer Service Representative

Gold Coast Beverage Distributors • 2014 – 2015

Open new accounts for potential customers.

Relay calls to proper department.

Assist with product exchange orders and enter new orders for customers.

Assistant Manager

Gamestop, Inc. • 2012 – 2014

Under general supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations.

Violence Counselor/Probation Officer

The Advocate Program, Inc. • 2010-2012

Supervise a case load of 500-700, ensure that defendants are compliant with court orders, and refer defendants to adequate treatment providers.

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