STEVEN DAVIS

**** ******* ******, *** ****, CA **118

Home: 408-***-**** - Cell: 650-***-**** - ac12nx@r.postjobfree.com PROFESSIONAL SUMMARY

Results-driven hospitality professional with exceptional communication, problem solving and leadership skills. Able to bring a considerable work history and education to numerous organizational facets across enterprise.

SKILLS

Strong leadership abilities

Proven track record of hard work and

dedication

Well rounded education proving a

commitment to self

improvement/development

Dependable team player able to

motivate others through clear vision

and strong interpersonal skills

Clear understanding of numerous

business processes and functions

Technically savvy with extensive

experience in all Microsoft Office

applications

Goal-directed; meet deadlines, good

under pressure and strong on follow-up

Trustworthy, dedicated, and honorable

WORK HISTORY

10/2002 to 07/2017 Server, Bartender

Restaurant Tamarine – Palo Alto, Ca.

Key member of opening team that brought a new vision of cuisine to the Silicon Valley

Team player that served as a trainer of both wait and bar staff Counted on for daily operations including finance, inventory, and supervision Met all customer call guidelines including service levels, handle time and productivity

Cross-trained and backed up other customer service managers Solved unresolved customer issues

Adhered to all confidentiality requirements at all times 09/2001 to 10/2002 Supervisor/Manager

Restaurant Zibbibo – Palo Alto, Ca.

Brought on to help establish a solid clientele at an upscale, Silicon Valley restaurant Responsible for key areas of bar management including inventory of all wine and spirits, scheduling of employees, and sales

Continued education of wine and food paring through organized staff meetings Investigated and implement ideas for quality improvement, increased productivity and cost reduction

09/1999 to 09/2001 Foh, Bar, Manager

Buffalo Grill – San Mateo, Ca.

Correctly calculated inventory and ordered appropriate supplies Wrote sales contracts for orders obtained and submitted orders for processing Created sales contacts with on- and off-premise accounts Attended monthly sales meetings and quarterly sales trainings Consulted with businesses to supply accurate product and service information Built relationships with customers and the community to promote long term business growth

EDUCATION

2009 MBA: Business Administration

Notre Dame de Namur University - Belmont, Ca.

Member of Sigma Beta Delta; honor society recognizing high scholastic achievement among MBA graduates

Relevant coursework in: statistics * corporate finance * legal and ethical dimensions of business * general accounting * managerial accounting * business policy/strategy * promotional strategy * principles of marketing * investments Graduated with honors

2004 Bachelor of Arts: American Literature/English University of California, Santa Cruz - Santa Cruz, Ca. Coursework includes: numerous critical thinking courses, creative writing, and communications

2001 Associate of Arts: General Studies

College Of San Mateo - San Mateo, Ca.

REFRENCES

Tammy and Tanya Huynh, Proprietors, Restaurant Tamarine: 650-***-**** Micheal Le, General Manager, Restaurant Tamarine: 714-***-**** Mickey Clevenger, Manager, 8+ years work history: 415-***-**** William Redburg, Manager, 6+ years work history: 415-***-****

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