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Human Resources Customer Service

Location:
Upper Marlboro, Maryland, 20772, United States
Salary:
90000
Posted:
August 29, 2017

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BRUCE E. GOODMAN

***** ******* ****** **** * Upper Marlboro, MD 20772

* ac12mg@r.postjobfree.com * (301) ***-****

Summary of Qualifications

A self-starting creative individual with demonstrated organizational and planning abilities. Works well individually or as part of a team. A results-oriented, dependable professional with demonstrated knowledge and experience. Excels in a fast-paced environment as well as providing outstanding customer service while increasing the overall customer experience. Able to contribute favorably to bottom line goals with the use of analytical skills.

PROFESSIONAL WORK HISTORY

BRUCE E. GOODMAN May 2012 – Present

CONSULTANT Upper Marlboro, MD

Consulting in Family, Civil/Criminal, Immigration, Trusts and Estates and Labor matters. Paralegal and Process Services.

BALTIMORE CITY PUBLIC SCHOOLS Nov 2015 – Apr 2016

MANAGER, EMPLOYEE AND LABOR RELATIONS Baltimore, MD

Handling of grievances, employee disciplinary matters, and due process hearings.

LAW OFFICE OF BRUCE E. GOODMAN Sept 1997 – May 2012

ATTORNEY Upper Marlboro, MD

Practice of Law in Family Law, Civil/Criminal Law, Immigration Law and Labor Law.

ROBERT ADES & ASSOCIATES Jul 1999 – Jul 2000

ATTORNEY Landover, MD

Civil Law matters for and on behalf of the members of several Labor Organizations for which the Firm had a contract to provide legal services.

DISTRICT OF COLUMBIA NURSES ASSOCIATION May 1994 – Aug 1997

STAFF ATTORNEY/LABOR SPECIALIST Washington, DC

Servicing of collective bargaining units represented by DCNA, negotiating collective bargaining agreements and the preparation for arbitration violations of the bargaining agreements between DCNA and the several employers in the District of Columbia; the filing of unfair labor practice complaints with the National Labor Relations Board and the Public Employees Relations Board; and the filing of various complaints before other federal, state and local agencies.

NATIONAL LABOR RELATIONS BOARD Jan 1979 – Apr 1994

LABOR-MANAGEMENT ATTORNEY/EXAMINER Baltimore, MD

Preparation and trial of ULPs; filing of post hearing briefs with the ALJ; and as appropriate, exceptions to the ALJ decision. Preparation and filing of various motions and various legal decisions, orders and memoranda.

Charged with conducting hearings and elections for labor union representation and with investigating and remedying unfair labor practices.

Served as a local union officer in Baltimore, MD with the National Labor Relations Board Union (NLRBU); and served as the National Director of EEO for the NLRBU, consulting with management on various EEO issues.

PROFESSIONAL TECHNOLOGY

Research: Internet usage, Westlaw, and Lexis/Nexis

Software Proficiency: Word, WordPerfect, Excel, and various office suite and Internet applications including Internet Explorer and Google Chrome;

Operating Systems: MS-Windows Vista and XP; Windows 7, 8 and 10.

PROFESSIONAL DEVELOPMENT

Morgan State University May 1981

Graduated: Bachelor of Arts Degree: Political Science Baltimore, MD

University of Maryland, Baltimore May 1989

Graduated: Juris Doctorate Degree Baltimore, MD



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