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Manager Project

Easton, Pennsylvania, United States
August 29, 2017

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John K. Connors

* *** ******* *****, ******, PA 18045


Proven leader with exceptional business acumen and ability to identify opportunities and strategies to optimize IT performance. Executive with 30+ years of information technology and project management experience, consistently achieving and driving results for leading midsize to Fortune 50 global banking financial institutions. Solution-oriented leader and creative problem-solver, recognized for ability to meet customers’ needs, address business challenges, communicate and present, influence, prioritize, collaborate with others to create impact, and partner across multiple departments to drive change.

Professional Skill Set

Analysis of Business Requirements Budgeting & Forecasting Business Consulting

Data Center infrastructure Enterprise Change Processes Microsoft Office Tools

Microsoft Project Networking (voice & data networks) Process Improvement

Project Management Resource allocation Risk management

Six Sigma Methods Stakeholder Management Team Building

Manpower – Quality Analyst for MACK Trucks, Lehigh Valley Operations 08/16 – current

Extraction and analysis of data metrics from various MACK/Volvo systems to determine opportunities for quality improvement in the various manufacturing processes at MACK Trucks Lehigh Valley Operations facility. Leveraging Six Sigma principles toward process improvements and recommendations for measurement and reduction of manufacturing defects to improve precision delivery of products.

Bank of America - Senior Change Manager, Regulatory Messaging 04/11 – 09/15

Vice President, Regulatory Messaging, End User Computing

Led end to end project delivery of key regulatory messaging initiatives. Directed the initiation of new project efforts, definition of scope, accumulation of business requirements, budgeting, forecast, project plan, deployment implementation and closure in accordance with enterprise change standards, associated policies, guidelines, and processes. Incorporated Six Sigma methodology to improve project delivery quality. As lead project manager, managed matrixed team of engineers and associated staff to define and meet project delivery goals.

Remediation of Swiss e-mail archive – Due to divestiture of international business units, directed extraction and consolidation of Swiss regulatory archives required by line of business divestiture.

oIdentification, segregation, extraction of archive for regulated custodians over 10 year period.

oProject completed 3 months ahead of 2 year schedule, $2.15M savings under initial forecast.

oInvolved conversion of firewalled infrastructure following divestiture of regulated associates.

Regulatory required capture of social media communications – Deployment of infrastructure to capture regulatory required social media electronic communications.


oGlobal capture of 135K daily regulatory messaging instances for retention and eDiscovery.

oManaged assessment and deployment of archival capture of internal social media platform.

Upgrade and consolidation of Korean regulatory archives - Review and replacement of declining technology messaging archival systems. Project completed on time and $500K under $2M budget

oMigration included conversion of over 30 million Autonomy Message Manager messages and ingestion of over 32 million Merrill Lynch archived messages converted from Outlook .msg files to Exchange .eml message format meeting RFC 2822 messaging standards.

oNo significant data loss associated with the 60+ million messages consolidated.

Legacy Data Archive Consolidation – Consolidation of Bank of America and Merrill Lynch internal messaging archives to single source externally hosted solution, HP/Autonomy Digital Safe.

oProject involved migration of over 13.9 billion messages from nine internal archival systems.

oResulted in cost reduction of over $3M annually through decommissioned infrastructure.

oInvolved conversion of VPN connectivity to B2B OC12 encrypted connectivity with automated fail-over from multiple Bank of America sites to multiple HP/Autonomy sites.

Bank of America - Senior Project Manager, Telepresence Video Collaboration 06/09 – 04/11

Vice President, Telepresence Implementation, Network Services

Managed multiple end to end projects within technology infrastructure

Global Telepresence Deployment – Managed the deployment of 225 Cisco Telepresence video conference systems throughout Bank of America.

oResponsibilities included coordination of network, facilities, and equipment delivery logistics for deployment of high definition video conferencing, and end-unit turn-up certification.

oProject maintained on schedule and $10M under $50M deployment budget.

Merrill Lynch Active Directory Expansion – Deployment of active directory domain controllers and infrastructure to support consolidation of Merrill Lynch domains.

Bank of America - Senior Project Manager, Countrywide Mortgage Transition 06/07 – 06/09

Vice President, Countrywide Transition Team, End User Computing

Countrywide E-Mail Transition – Project manager for transition of Countrywide Mortgage e-mail and supporting technologies and infrastructure to Bank of America enterprise environments.

Bank of America and predecessor organizations 10/84 – 06/07

Additional information regarding prior roles, responsibilities and accomplishments at Bank of America and predecessor organizations can be provided upon request. Predecessor organizations include:

Bank of America 12/98 – 06/07 NationsBank 02/97 – 12/98

NationsCredit Corp 02/93 – 02/97 Chrysler First Inc 01/86 – 02/93

FinanceAmerica Corp 10/84 – 12/85

Academic Education

Bachelor of Science, Information Systems, University of Richmond, Richmond, VA

o(Summa Cum Laude), with minor in Law & Technology

Associate of Science, Information Systems, Northampton Community College, Bethlehem, PA

Other education

PMP Exam Preparation Course, Spartacus Project Management

Design for Six Sigma – Bank of America Design for Six Sigma Green Belt

Foundations for Leadership – Bank of America

Desktop Consulting & Services Associate Business Consultant Certification – Bank of America


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