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Customer Service Professional Experience

Location:
Tampa, Florida, United States
Posted:
August 29, 2017

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DAVID J. HOCKEY

Tampa, Florida *****

Cell: (678)***-****

Email: ac12l7@r.postjobfree.com

PROFESSIONAL PROFILE

Seasoned auto finance industry professional experienced in evaluating loan applications and funding contracts to determine validity of potential auto purchases that benefit both the purchaser and the organization; Recognized for the ability to resolve issues, process information accurately, negotiate terms for borrowers, and complete transactions in the best interest of all parties; Acknowledged for assisting management in the business development strategies needed for the organization to be successful;

AREAS OF EXPERTISE & STRENGTH

Problem Solving Project Management Leadership

Technology Proficiency Customer service Microsoft Office

Multi-Tasking Interpersonal Skills Detail Oriented

Interpersonal Skills Organizational Skills Team Player

Client Relationships Communications Data Analysis

PROFESSIONAL EXPERIENCE

J.P. Morgan Chase Bank Tampa, Florida/Atlanta, Georgia 2004 to Present

Underwriter II – Auto Finance

Accountable for reviewing credit applications and rendering the appropriate credit decision based on credit policy requirements and compliance with all regulations;

Structure decisions to maximize profit and enhance dealer relationships

Coordinate with Dealer Relationship Managers and assist with on-going business development through scheduled outside calling efforts;

Answerable for providing prompt, accurate responses to all internal and external customer inquiries;

Responsible for reviewing contracts in funding from the Credit Department that need manual intervention;

DaimlerChrysler Financial Services Atlanta, GA 1997 to 2004

Dealer Credit Analyst

Performed financial analysis on company prepared financial statements, tax returns, and CPA reviewed/audited financial statements to determine the borrower’s liquidity, leverage and capitalization;

Accountable for underwriting dealer credit packages including floorplan lines of credit, real estate, working capital loans and revolving lines of credit;

Coordinated with Dealer Relationship Managers and Floorplan Auditors on a daily basis to provide an assessment of the collateral position of the floorplan including recommendations to strengthen the position;

Reviewed and maintained Uniform Commercial Code filings and wholesale loan documentation;

PRIOR PROFESSIONAL EXPERIENCE

First North American National Bank Atlanta, GA

Credit Analyst,

Credit Supervisor

Marketing Analyst

EDUCATION

Kennesaw State University, Kennesaw, Georgia

Masters of Business Administration

State University of New York College at Oswego, Oswego, New York

Bachelor of Science

Major – Marketing

Minor - Economics



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