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Customer Service Administrative Assistant

Location:
Memphis, Tennessee, United States
Posted:
August 29, 2017

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Dominique Wooten

Horn Lake, MS *****

ac12l3@r.postjobfree.com – 901-***-****

SUMMARY OF QUALIFICATIONS

Dedicated, customer focused professional offering significant experience in positions requiring effective support, secretarial, and administrative abilities. Proven interpersonal, communication, and multi-tasking skills. Proficient in multiple computer applications with fast, accurate typing skills. Adaptable team player skilled at problem solving and decision making.

SKILLS and QUALIFICATIONS

•Microsoft office applications

•Great knowledge of office practices and procedures

•Professional verbal/written communication skills

•Data entry

•Efficient completion of challenging projects within deadlines

PROFESSIONAL EXPERIENCE

1/2013 - 6/2014 Empowerment logistics –Memphis, TN

Administrative Assistant

•Performed bookkeeping duties

•Coordinated and scheduled appointments

•Answered telephones and directed calls to appropriate personnel

2/2011 – 4/2012 Central Defense Staffing (Conway) – Memphis, TN

Customer Service Representative

•Answered the phones

•Processed invoices for billing

•Dispatched truck drivers

1/2009 – 2/2011 Federal Express – Memphis, TN

Material Handler

•Handled imports and exported freight

•Trained as a forklift and tug driver

•Bulleted pallets and tied freight

•Loaded all aircraft

1/2008 – 4/2008 City of Chicago – Chicago, IL

Children Youth Services Consultant

• Performed secretarial duties

•Evaluated if prospective applicants maintained compliance with youth services

•Decided on approvals or denials for child care services

•Provided excellent customer service to all clients

1/2007 – 6/2007 Tower Loan – Holly Springs, MS

Receptionist/Cashier

•Maintained cash drawer balance

•Performed general bookkeeping duties

•Processed loan applications

•Reviewed all loan documents for accuracy

•Provided exceptional customer service

1/2006 – 4/2006 Sweetie’s Tax Service – Batesville, MS

Secretary

•Maintained cash drawer balance

•Performed general bookkeeping duties

•Processed loan applications

•Reviewed all loan documents for accuracy

•Provided exceptional customer service

02/05-01-06 FedEx - Handler

EDUCATION

Northwest community college

2011 to 2012

Byhalia High School - Diploma

Byhalia, MS



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