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Information technology

Location:
Allentown, Pennsylvania, United States
Posted:
August 29, 2017

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DAVID R LAFOND, A+

*** ***** *** ******

ALLENTOWN, PA 18102

(484)***-****

ac12kg@r.postjobfree.com

OBJECTIVE

Motivated individual seeking a position within the information technology field which will allow me to utilize my technical and customer service skills.

EDUCATION

LINCOLN TECHNICAL INSTITUTE-Allentown, PA July 2014-November 2015

Associate in Specialized Technology, Computer Network & Support Technician

WILLIAM ALLEN HIGH SCHOOL-Allentown, PA June 2005

High School Diploma

Clubs- SGA, Debate Team, Computer Club, ROTC

QUALIFICAITONS

CompTIA A+ Certified Professional

Familiar with PC repair and support

Able to configure operating systems and install hardware and software

Training in network support, defense and, security

Experience in troubleshooting and resolving computer issues

EXTERNSHIP

MILLER KEYSTONE-Bethlehem, PA October 2015-November 2015

IT Extern

Maintenance of servers, migrating profiles into active directory

Updating computer software systems

Repaired computers as needed after diagnosis of issue

WORK EXPERIENCE

INTEGRA ONE-Allentown, PA February 2016-Present

Field Technician

Provide service and customer support during field visits or dispatches

Manage all on site installation, repair, maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

BUCA DI BEPPO-Whitehall, PA August 2013-Present

Salad Bar & Desserts Chef

Maintain the salad bar and dessert area

Ensure all items are kept full of product and tidy

ROSS DRESS FOR LESS-Whitehall, PA February 2008-2010

Area Supervisor

Open and close the store and ensure proper security measures are met

Train, assess, and motivate, coach and evaluate associates job duties using established methods & standards

Merchandise the store to company and store standards

Follow cash handling procedures to company policies

DHL-Fogelsville, PA July 2007-January 2008

Area Supervisor Trainee

Oversee all employee operations

Supervised the production floor to make sure company standard are followed

Monitored the equipment for accuracy

Performed pharmaceutical packing



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