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Customer Service Manager

Lakewood, Washington, 98499, United States
August 29, 2017

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I would like to obtain a challenging position as a Transportation Security Agent that would allow me to fully utilize my key skills and abilities to protect the traveling public. Strong customer service skills, dependable and reliable Ability to maintain focus and awareness within a stressful environment Ability to make effective decisions in both crisis and routine situations Ability to work with persons of diverse backgrounds Ability to operate basic security equipment such as hand wands Ability to communicate effectively

Security Guard, Guardsmark - Sacramento, CA (June 2013 - Present) Provide a safe/secure environment for the facility by monitoring and enforcing security regulations. Observe and report unusual events in assigned areas while patrolling the facility. Check shoes, purses and bags. Use hand wand to check the public for unusual and sharp items. At a previous site I did administrative work answering phone calls and was responsible for access control. Cashier, Safeway, Renton, WA, May 2012-June 2013

I bagged groceries and performed price checks. Cleaned the facilities as well as the store. Collect carts from the parking lot and helped customers with their groceries as needed. Later I became a cashier and was responsible for operating the cash register being responsible for all transactions at my till. I provided great customer service.

Cashier, Grocery Outlet, Burien, WA, January 2009- May 2012 I provide great customer service. I operated the cash register and was responsible for all transactions at my till. I also had a little experience being a lead/closing manager, where I did overrides along with handling returns, price tagging, stocking, and counting all the tills at the end and closing down the store. Line Cook/Roundsman, Chipotle Mexican Grill, Kent, WA July 2008-December 2008 Roundsman: As a cashier I provided great customer service. I was responsible for transactions, ringing up food orders, and making sure everything is well stocked and that the dinning area is nice and clean. As a Line Cook I provided customer service and prepared the meals the way the customer wanted. As a Grill Cook I operated the grill and was responsible for the food being fully cooked until It reached the right temperature for the guests to eat. I was also responsible for restocking food in the front line when they ran out of a certain item. As a Prep Cook I worked in the kitchen preparing sauces and marinates, making sure the next shift had what they needed. I also handled online orders. As a Dishwasher I was responsible for making sure the utensils were clean and sanitized. Le Cordon Bleu College of Culinary Arts, Tukwila, WA Professional Culinary Arts Diploma February 2010

Penn Hills Senior High School, Pittsburgh, PA

General Education. Diploma June 2005

Available Upon Request

Jasmin 2844 Wright Street Sacramento, McPike CA 95821 Phone 206-***-**** Email: Objective

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