Resume

Sign in

Beautician/nail technician

Location:
Nairobi, Nairobi County, Kenya
Posted:
August 29, 2017

Contact this candidate

CURRICULUM VITAE

PERSONAL DATA

NAME : LINDA MARGARET OUNDO

DATEOF BIRTH : 28th SEPTEMBER 1982

NATIONALITY : KENYAN

MARITAL STATUS : SINGLE

RELIGION : CHRISTIAN

ADDRESS : P.O.Box 62352-00200 NAIROBI

CELLPHONE : 072*******.

EMAIL : ac12bo@r.postjobfree.com

LANGUAGES : ENGLISH AND KISWAHILI

PERSONAL SUMMARY

Skilled in all areas of beauty treatments and in helping clients improve their personal appearance. With more than 3 years of dedicated experience setting up spa supplies and equipment and also as a beautician. Proficient in scheduling appointments, managing and sanitizing services as appropriate in a spa environment. Excelled in customer service and hospitality arena. A multitasker who has high attention to detail and ability to prioritize work. Currently looking for a suitable beautician or spa attendant position with a reputable beauty spa.

PROFESSIONAL SKILLS

Greeting guests

Spa products selling

Customer service

Assisting guests with amenities

Opening and closing the area

KEY ACHIEVEMENTS

Promoted from a spa attendant to beautician following customers feedback regarding service provision

Awarded employee of the year service award 2014 following yearly appraisals.

SKILLS AND KNOWLEDGE

Able to get on well with people from different backgrounds

Time management

Professional and mature

Able to work under pressure

Able to do shift work

Clear speech

Self-driven

WORK EXPERIENCE

2016 April to date : DS HOUSE OF BEAUTY AND SPA

Position : beautician

Job Description

Provide skin care, nail care, makeup application, and nail art.

Set up supplies needed for treatments as instructed.

Cross trained as a receptionist answering phone calls, inputting client information into the computer system, processing payments and providing excellent customer care services.

Helping customers to complete medical questionnaire’s so any allergies are flagged up

Administering manicures and pedicures and nail treatments

Booking clients in for appointments

Taking cash and credit payments for clients

2014 August-to 2016 August : NAIROBI SERENA HOTEL

Position Spa attendant

Job Description

Assisted in greeting and welcoming reception of guests at spa and fitness Centre, in a professional manner

Responded to queries and requests from customer related to spa service

Scheduled appointments and made reservations for guests regarding spa services and facilities.

Participated in understanding of spa and fitness center activities.

Maintained inventory of all spa items and ensured constant supply at all times.

Resolved customer complaints and maintained facility cleanliness.

2012 January to 2014 August : MUTHAIGA COUNTRY CLUB

Position Spa attendant

Job description

Preparing treatment rooms, assisting with massages and therapeutic treatments

Greeting clients, inquiring into their appointment status and relay information to associated spa therapist

Overseeing the cleanliness and sanitization of premises to ensure that any wasted material is disposed properly.

Liaising with relevant F&B outlets to receive refreshments for the spa ready for opening

Aid therapists in setting up for treatments and clearing their after.

Courtesy to guests at all times and offering assistance where required.

Replenishing supplies for required massage, facials, and manicures on a regular basis.

PROFFESSIONAL EXPERIENCE

Experience of looking after both female and male customers

Able to advice on dry skin, oily skin and recommend suitable treatments.

Regularly attending training programs to maintain a current knowledge in the beauty industry.

PERSONAL EXPERIENCE

Very good communication and personal skills

Ability to empathize with people

Courteous at all times.

Having a relaxed attitude and able to deal with rude awkward clients.

EDUCATIONAL BACKGROUND

2015 September to date (UNIVERSITY) : St Paul’s University

Degree in Bachelor of Business Administration

2013 to 2015 : St Paul’s university,

Diploma in Business Management:

2014 August : East Africa Commercial College,

Computer packages

2007 May to 2007 June : Kenya Utalii College

Certificate of attendance in Customer Care

2004 to 2005 : Pivot Point Kenya

Diploma in beauty

Diploma in Cosmetology

Diploma in Nail technology

1997-2000(SECONDARY) : Matuu Memorial Girls High School.

Kenya Certificate Of Secondary Education

HOBBIES

Socializing, reading, Educational research, community service and sports.

REFFEREES

1.Mike Bitok

Human Resource Manager

Nairobi Serena Hotel

TEL: 072*******

2.Diana Mwanagangi

Manager DS House of Beauty

TEL; 072*******

3.Girdy Okello

Gym Instructor

Muthaiga County Club

TEL: 072*******

-Provided exceptional client service and ensured client needs are met during office visits.

2011-2014 : Ds House of Beauty.

Position : Receptionist.

Job description : -Receiving of guests.

-Receiving phone calls.

-Doing clerical work, filing of documents

2008-2010 : Sahel Pharmaceuticals.

Position : Sales person in beauty products.

2005-2007 : Urembo Hair and Beauty Centre.

Position : Receptionist

EDUCATIONAL BACKGROUND

2015 September to date (UNIVERSITY) : St Paul’s University

Degree in Bachelor of Business Administration

2013 to 2015 : St Paul’s university,

Diploma in Business Management:

2014 August : East Africa Commercial College,

Computer packages

2007 May to 2007 June : Kenya Utalii College

Certificate of attendance in Customer Care

2004 to 2005 : Pivot Point Kenya

Diploma in beauty.

1997-2000(SECONDARY) : Matuu Memorial Girls High School.

Kenya Certificate of Secondary Education(C-minus)

1988-1996(PRIMARY) : Ngiya Girls Primary School.

Kenya Certificate of Primary Education.

.

GOALS AND ASPIRATIONS

Make substantial contribution to the growth and development of any company

Willing to work under pressure

Assume challenging and rewarding responsibilities

HOBBIES

Socializing, reading, Educational research, community service and sports.

REFFEREES

4.Robert Thande

Position: Director,

Chapa Copy Limited

Tel: 072*******.

5.Janet Wanjiru,

Position: Managing Director,

Cretum Properties Ltd,

Tel: 072*******.

6.Diana Mwangangi

Position: Manager DS House of Beauty.

Tel: 072*******



Contact this candidate