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Customer Service Sales

Zephyrhills, Florida, United States
August 30, 2017

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RAJESH PATEL, **** foxtail court, Wesley Chapel, FL, 33543. Ph:813-***-****. Email:

Professional Summary

Highly driven professional with strong communication, problem-solving, and organization skills with a background in customer service and leadership. Able and willing to learn new skills, trustworthy, hardworking, and always reliable.

Education and Certifications

New Horizons Computer Learning Center; Tampa, FL

• CompTIA A+

• Certification number COMP001021078180

• ALISON CERTIFICATE for " Introduction to Software Testing".

H2K Infosystem-Online; Quality Assurance Testing training including understand business requirements. Creating test plan and test cases by using business requirements. Perform manuel testing using test cases and creating Defects reports and submit to ALM or Quality Center. Perform smoke testing, intial testing, system testing and User Accetance testing. Worked in training project of banking system online, googlemail function, E-bay shopping etc.

6 months experience in QA Testing in above projects ALISON CERTIFICATE for " Introduction to Software Testing". Professional Experience


700 carillion parkway

Saint Petersburg, FL,

March 2017 to present

Duties: Trouble shoot technical issue about ineternet, home netwrork, laptop, cellphone, iPad etc. WiFi router trouble shooting.

4B Market; Spring Hill, FL March 2014 to

February 2017

Store Manager

• Manages entire retail operation

• Staff supervision and training

• Customer service and sales

• Maintain inventory and all orders

1st Capital Insurance; Tampa, FL March 2013 to

April 2014

Insurance Sales Agent

• Conducted outbound calls to potential customers and leads

• Sold P&C insurance, such as Home and Auto insurance

• Handling calls from existing pool of customers about issues related to their current policies and claims and solves the problems.

Winners Food Mart; Tampa, FL August 2007 to

January 2013


• Manages entire store and retail operation

• Sales and management

Home Lending Source; Tampa, FL 2011 to

January 2013

Loan Officer

• Loan mortgage loan sales and cross-selling objectives

• Overall responsibility for the residential mortgage loan from application to closing

• Developed referral contacts with realtors, builders, professional contacts Nutrition Works; Tampa, FL 1997

to 2007


• Managed entire store and retail operation.

• Educated customers about nutrition and health.

• Sales and management of the retail health food store.

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