Resume

Sign in

Customer Service Professional

Location:
Phoenix, Arizona, United States
Posted:
August 30, 2017

Contact this candidate

Natoya M itchell

CUSTOMER S ERVICE P ROFESSIONAL

**** * . * ******* * ve # 3

Phoenix,Az 8 5015

(602) 4 83-9335

ac126x@r.postjobfree.com

CAREER O BJECTIVE

I a m s eeking a p osition w here I c an u tilize m y c ustomer s ervice experience a nd d edication t o s ucceed a nd g row w ith a p restigious company

ANTHEM C OLLEGE O NLINE, P hoenix,Az A dmissions R epresentative Feb 2 007 - D ec 2 016

● Followed u p w ith a s cripted i nterview f or a dmission Assisted w ith t he o nline a pplication p rocess

● Requested a ll n ecessary d ocumentation s uch a s h igh s chool diplomas,G.E.D., t ranscripts v ia f ax o r e mail

● Provided p rospective c andidates w ith a n e xceptional l evel o f o ne on o ne c ustomer s ervice

● Worked c losely w ith o ther c ollege s upport t eams t o e nsure t hat students e xperienced a q uality e nrollment e xperience University o f P hoenix P hoenix,Az Q ualifying S pecialist AUGUST 2 004- N OVEMBER 2 006

● Contacted 1 00-150 p rospective s tudents d aily

● Followed a v erbatim s cript a sking q ualifying q uestions t o determine a ppropriate p rogram

● Warm t ransferred s tudent t o a ppropriate a dmissions a dvisor SKILLS

● Listens a nd c ommunicates c learly,professionally,and emphatically

● Maintains q uality,accuracy, a nd p rofessionalism

● Flexibility t o l earn a nd c hange a long w ith a n e volving b usiness

● Ability t o m ultitask t o e nsure p roductivity EDUCATION

TOLLESON U NION H IGH S CHOOL , T olleson,Az D iploma AUGUST 1 995- M AY 1 999

INTERNATIONAL I NSTITUTE O F T HE A MERICAS ( IIA) - P hoenix,Az

-Diploma

May 2 003-September 2 003-Front o ffice



Contact this candidate