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Pharmacy Technician Customer Service

United States
August 30, 2017

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Pritika Narayan

**** ******* ***

Patterson Ca **363


Career Objective: Dependable and diligent individual with a thorough understanding of financial processing procedures. Seeking a challenging position as an accounts payable clerk wherein skills in finance management and expertise in record keeping could be utilized to orchestrate the company’s cash flow.


Strong computer skills with excel, words, Outlook.

Data entry 60 WPM, QuickBooks, Oracle, GAAP, SAP, EDI Systems

Payroll-infor- workforce management

Strong communication, organizational, and analytic skills.

Experienced in providing training and development for newly hired employees.

Motivate workforce to attain the highest standards in all area of activity.

Strong sense of urgency with the ability to multi-task under pressure.

Work Experience:

Float pool coordinator • SAFEWAY • 8/2016-Present

Ensure that all Northern California pharmacies are staffed during all operating hours.

Schedule all float, relief and Agency Pharmacists and technicians to fill open shifts that meets the needs of the business.

Confirm Coverage for approved time off requests with Pharmacists and Technicians. Manage the expenses for the division they support.

Provide HR Shared Services the information to properly charge all expenses related to floater and relief salaries

Compile payroll data, enter data using Infor-workforce management.


Ability to evaluate, design and implement curriculum, testing and teach, methodologies

Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues

Ability to work effectively with diverse populations.

Knowledge of teaching methods, curriculum, and education programs.

Knowledge of and ability to apply relevant current education methodologies and techniques.


Provide technical support for pharmacy team

Triage system problems

Able to perform and analyses action of the problem in the pharmacy software or hardware

Ability to handle multiple priorities and deadlines while using independent judgement.


excellent keyboarding skills while maintaining 100% accuracy

Ability to meet specified production and quality standards as defined by the management team

Ability to recognize and identify commonly used generic drugs and the route of administration of these drugs

Ability to interpret Latin symbols commonly used on prescription medications and the ability to write routine correspondence. Inventory control: returns of expired drugs, maintaining order controls in PDX,


Accuracy and attention to detail, Fast growing pharmacy doing up to 2000 prescription a week

Ability to organize and prioritize a variety of tasks/projects.

Familiarity with Pharmacy Law and industry/technical terms and processes.

Ability to work within strict time frames and resolute deadlines.

Excellent customer service skills.

Familiarity with SYSM and other communication tools.

Ability to resolve conflicts and problems as they arise.

The following qualities are helpful: Ten-key punch speed of four thousand (4,000) SPH Typing speed of forty (40) WPM.


Verifies that the prescription information is complete and accurate.

Retrieves, counts, pours, weighs, measures and sometimes mixes medication.

Prepares the prescription labels, selects the type of container and affixes the prescription and other labels to the container.

Prices and files the prescription and insures that it is checked by a Pharmacist before it is given to the patient.

May establish and maintain patient profiles, prepare insurance claim forms and stocks and takes inventory of prescription medications.

Refers any questions regarding prescriptions, drug information or health matters to a Pharmacist.

Performs any other duties as assigned by the Pharmacist.

Scan merchandise on the register.

Stock merchandise on the shelves.


Certification in pharmacy technician. 7/2007• Everest College

Bachelors of Science in Accounting• 6/2017 • University of phoenix

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