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Customer Service Information

New York, New York, United States
August 28, 2017

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Vladimir Charles

** ****** ***** ** - *** City, NY 10956 - 973-***-****

To secure a position in the organization that offers a challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise of organization and efficiency within a positive team environment. WORK EXPERIENCE

Distribution Associate

NET-A-PORTER - Mahwah, NJ - January 2011 to Present Receiving

• Ensure that the receiving operations and environment are maintained in a safe and efficient

• Requires that all goods are received, stored, and issued in conjunction with established standards

• Accurately prepare documents and process data used to account for materials being received, stored, issued or shipped in applicable systems in a timely manner. Loader-Cashier

Lowe's - Nanuet, NY - April 2010 to September 2010 Providing incredible customer service by engaging customers in conversation using effective communication skills such as direct eye contact and a smile to build a rapport based on trust and satisfaction

• Performing all steps in the checkout process including scanning and bagging items at a rate that meets store requirements, accepting and processing different forms of payment and making accurate change to ensure no overages or shortages of money.

• Easily assisting customers in locating products by understanding and familiarizing them with the store layout

• Emphasized additional services such as carryout assistance Security-Ambassador

Dave and Busters - West Nyack, NY - November 2007 to November 2009 Staff various locations to assist with crowd control.

• Assists with location of lost person/children and their reunion.

• Assist with Traffic Control when requested.

• Works as part of a Team to provided excellent guest service.

• Maintains a professional appearance that meets grooming standards.

• Performs other duties as assigned.


Rockland Community College - Monsey, NY


Skills & Abilities

•Exceptional listener and communicator who effectively conveys information verbally and in writing.

•Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.

• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.

• Proven relationship-builder with unsurpassed interpersonal skills Skills


MS PowerPoint

MS Word

MS Excel

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