MARY HARROLD

**** ****** ****** *****, ***. # *

St. Louis Park, MN, 55426

612-***-****

ac11ze@r.postjobfree.com

CAREER OBJECTIVE

Social services position where my case management skills, broad human service experience, and management abilities will be utilized.

EXPERIENCE

Program Director, Mission Detox Center, Plymouth, MN, 2015-Present.

Ensures quality care at Mission Detox Center through staff supervision, client care monitoring, quality care improvement activities, and planning and evaluation of program components.

Personnel supervision including hiring, evaluation, and disciplinary actions in accordance with Missions, Inc. personnel policies and management guidelines.

Liaison to referents, community agencies, local government entities, other chemical and mental health services related to detoxification service and treatment services.

Advocates for and assists clients on accomplishing their treatment goals as necessary.

Crisis assessment, de-escalation techniques, triage, and intervention and safety planning with assistance of local law enforcement agencies and Emergency Medical Technicians. Transferred clients out to local hospitals for chemical and mental assessments as needed.

Performs community and public relations as well as outreach services in the community.

CONSULTANT/ASSESSOR, General Long-Term Insurance Company, Minneapolis, MN, 2013-2015.

Conducted assessments and developed care plans for seniors and disabled individuals to live in the community with supports, through a private long-term care agency.

Made recommendations for in-home services for clients including: skilled nursing, home health assistance, personal care, physical therapy sessions, and adding adaptive medical equipment to ensure that client’s needs were met to maintain living safely in their homes.

Re-assessed client care plans and adapted them as necessary. Also, recommended out of home care when the safety of the clients was at risk and they needed a higher level of care services.

Information and referral services with other collaborative providers to keep clients independent in the community living in their homes.

CASE MANAGER, Spectrum Community Mental Health, Minneapolis, MN 2006-2013.

Provided intensive community case management services to adults/youth with mental illness and/or substance abuse issues to assist individuals to live successfully in the community.

Interviewed clients to determine their needs and strengths and developed an individual treatment plan to assist clients in addressing their mental and chemical health goals.

Visited clients on a weekly basis to check progress, provide support, and monitor mental health and /or substance abuse issues along with medication compliance.

Linked clients to appropriate and relevant community resources to collaborate services.

Crisis and medication management of clients with assistance of doctors, hospitals and local law enforcement agencies. Utilized de-escalation techniques to subdue client in crisis situations,

PRENATAL COUNSELOR, Catholic Charities, Minneapolis, MN, 2004- 2006

Provided extensive intake, assessment, and comprehensive case management services to prenatal clients and their families in three medical clinics located in South Minneapolis, MN.

Offered clients short-term individual, couple, family and group counseling services. Primary service provided to low-income unmarried adolescent parents and their families.

EMPLOYMENT COUNSELOR, Catholic Charities, Minneapolis, MN, 2002-2004

Assisted clients seeking employment through the Minnesota Family Investment Program (MFIP). Provided overview, initial intake, first assessment, secondary assessment, case review, and on-going case management, including home meetings as needed.

Developed client employment plans and assisted clients with job search and placement.

Provided clients with job retention assistance and maintained communication with employers.

SUPPORTED LIVING MANAGER, Transitional Housing, St. Paul, 2000-2002

Supervised the chemical/mental health, socialization, abuse recovery, and vocational services provided to women with chemical/mental health issues, and domestic abuse backgrounds

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Provided counseling and information and referral services to women with multiple social issues.

Supervised the hiring and retention of staff. Program development and grant writing.

EDUCATION

Bachelor of Individualized Studies, Human Services/Communications,

College of Liberal Arts, University of Minnesota, Minneapolis, MN.

AFFILIATIONS

Member, White Earth Band of Ojibwe, White Earth, MN.

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