Sign in

Human Resources Manager

Nashua, New Hampshire, United States
August 28, 2017

Contact this candidate


Sheli Bliss

*** ******* ******, ********** **, **109


Professional Profile

Human Resource Manager directly responsible for the overall administration, coordination and evaluation of the office and human resources functions.

Encourages training and development to promote increased productivity that results in value-added customer service.

Excellent team builder and consultant on personnel issues and organizational development.

Strategic professional who deploys participative management style in a fast-paced, diverse workforce.

Professional Skills

Human Resources Employment Law


Decision Making

Ethical Conduct

Employee Relations; Personnel Issues

Recruiting & Onboarding

Benefits Administration


Training & Development

Compensation & Benefits Benchmarking

Payroll; Wage & Hour Law

Morale Building & Employee Engagement

Strategic Thinking & Planning


Professional Experience

On Call International, Salem, NH 2003 - PRESENT

Human Resources Manager

Responsible for employee relations and personnel issues.

Guides department managers on coaching, counseling, disciplinary actions and career development.

Develop, interpret and recommend policies, procedures and courses of action.

Direct internal and external recruitment and placement activities.

Supports performance management through training, implementation of employee development programs and administration of performance review system.

Works closely with management and employees to improve work relationships, build morale and increase productivity and retention.

Reviews medical benefit programs annually for cost savings, implements change when needed.

Conducts analysis of compensation and benefits, benchmarking.

Benefits and 401K Administration.

Decreased attrition by 24% by proper recruitment and retention strategies.

Conducts thorough and effective investigations regarding EEO complaints, DOL complaints, ethics etc. Works with legal counsel as needed.

Morale building such as recognition, direct interaction, training, surveys, motivations, improvements, small perks, fun.

Manage staff of 3 handling recruiting, onboarding, payroll and compliance, benefits, reporting, planning, workers’ compensation, training & development and FMLA.

Capital Investigating & Adjusting, Inc. 1998 - 2003

Human Resources Manager, Office Manager, Investigations Manager

Responsible for all HR functions including employee relations, performance management, coaching, and employee retention.

Managed Workers’ Compensation fraud investigation claims.

Collaborated with managers regarding staffing, counseling and training.

Planned and implemented strategic objectives including recruiting for the region.

Ensured compliance with federal and state regulations


All office functions

Supervised and mentored up to 19 employees

Education and Certifications

SHRM Member since 2009

SHRM - Certified Professional (CP) in Human Resources – Exam scheduled for May 2017

Professional in Human Resources (PHR) studies

SHRM, PHR Course Certificate

Human Resources Management Certificate, University of New Hampshire

Human Resources Law Certificates 2009, 2010, 2011, 2012, 2013, 2014, 2015

FLMA Compliance Certification

Payroll Professional Certificate, American Payroll Association (APA)

Professional Affiliations

Member, Society Human Resource Management (SHRM)

Member, Manchester Area Human Resources Association (MAHRA)

Member, American Payroll Association (APA)

References available upon request

Contact this candidate