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Food & Beverage Mgr, Exec Chef, Exec Sous Chef, Kitchen Mgr

Sunset Beach, North Carolina, 28468, United States
40-50K min.
August 28, 2017

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Jeffrey A. Hillwig

*** ****** ***** ****. **, 412-***-**** [c]

Sunset Beach, North Carolina 28468-4507 General Management / Sales & Marketing / Culinary Executive Experienced office manager with national proven success in desktop publishing/computers, organizational business action plans, retail sales/marketing and ability to enhance production standards while always maintaining an encouraging attitude of team support/unity demonstrating superior customer service by example.

Collected market research statistics to create databases utilized for controlling profitability of corporate fleet vehicle resale values and leasing residuals across the country.

Troubleshot, solved and planned strategic upgrades required for effective – efficient office technology equipment including software required upgrades, etc.

Created innovative menu items, operations manuals w/photos, cost guideline/inventory tracking systems, training and mentoring staff at various top quality restaurants/casinos. Education Cape Fear Community College Wilmington, NC January 2016 - 2 - Associate of Applied Science Degrees (only on two days off each week) Present Culinary Arts Technology (3.98 GPA, 99% attendance rate) Hotel & Restaurant Management (3.55 Cumulative GPA, 99% attendance rate)


Hospitality Purchasing

Hospitality H.R. Management

Menu Design

Culinary Skills I & II


Internship/Work Study

Global Cuisine

Education Brunswick Community College Bolivia, NC

August 2013 – 2 - Associate of Applied Science Degrees (only on two days off each week) December 2015 Horticulture & Turfgrass Technology (3.88 GPA, 97% attendance rate) Health & Fitness Science Degree Program (3.97 Cumulative GPA, 98% attendance rate)

Applied Plant Science

Plant Materials/Identification

Horticultural Pest Management

Introduction to Programming & Logic

Fitness & Exercise Testing I (H & F)

Greenhouse Operations

Plant Propagation

World Religion (H & F)

Fitness & Wellness For Life (H & F)

Anatomy & Physiology I (H & F)

General Psychology (H & F)

Public Speaking (H & F)

Professional Research & Writing (H & F)

Intro to Turfgrass Cultural & Id.

Turfgrass Maintenance (Equip. Mgmt.)

Soils and Fertilizers

Health Law (H & F)

Landscape Construction

Landscape Irrigation

Developmental Psychology (H & F)

English 111 – Expository Writing

Survey of Mathematics, plus many more.

[Transcript Available Upon Request] – (H & F = Health/Fitness Degree Courses) Education Golf Academy of America Myrtle Beach, SC May 2012 – Associate of Applied Business Degree

August 2013 Golf Complex Operations and Management Related courses studied: 61 Credit hrs, Graduated with 94% attendance rate & 3.40 GPA

Golf Facility Operations and Management

Golf Club Merchandising, Fitting and Repair

Administration, Planning & Organization of

Tournament Golf

Food and Beverage Management

Sports Psychology

Advanced Elements and Mechanics of the

Short Game

Golf Fundamentals

Methods of Teaching

Micro Computers

History of Golf

Rules of Golf, I, II and Advanced

Fundamentals of Business Managements

Golf Club Assembly and Repair

Understanding Golf Operations

Principals of Golf Course Maintenance

V1 Swing Analysis Software Certified

Professional Experience and Achievements

Sea Trail Golf Resort – ( - Sunset Beach, NC. Executive Sous Chef/Kitchen Manager 4/17–9/17

• Plan/direct food prep and all culinary activities

• Modify menus or create new ones that meet

quality standards

• Estimate food requirements and food/labor costs

daily, plus monthly physical inventory

• Supervise kitchen staff’s activities

• Arrange for equipment purchases and repairs

• Recruit and manage kitchen staff daily

• Convention banquet food for 640/300 seats

• Develop/create specification recipe binder

• Attend all Pre-Con, BEO and Post-Con meetings

• Follow strict sanitation/nutrition regulations

• Maintain positive/professional approach

• Perform admin duties (payroll, time, budget, etc.) Cart Attendant & Bag Drop/Golfer Assistance-Ranger 4/12– 9/12

• Responsible for general upkeep and cleanliness of the cart fleet.

• Provide excellent and prompt customer service to players and guests.

• Help assist players with their golf bags, course information & local information

• Enforce established rules of the course, patrol the course property, control the manner of play, course dress code, practicing at designated areas & speed of play. Oyster Bay Golf Links – ( - Sunset Beach, NC. 7/12 – 4/17 Food & Beverage Director/Assistant Golf Professional/Private Instructor/Health & Fitness Specialist

• Chef @ Legends Resort (Catering Events,etc.)

• Conduct weekly golf training clinics (100+)

• Schedule tee times for 5 courses

• Pro shop sales-operations

• Redesigned Restaurant Menus

• Merchandising/Inventory Mgmnt.

• Outside operations/Cart Attendant

• Daily accounting procedures for pro shop

and food & beverage department

• Schedule/Manage Course Rangers/Starters

• Maintaining course pace of play

• Organized tournaments/Corp. outings

• Provide private instructional lessons

(120 fps Go Pro Camera – Pro Version of V-1 Software) Thistle Golf Club – ( - Calabash, NC. 9/13 – 1/14 (internship) Maintenance Crew Member (Internship Style Crew Member)

• Daily course set up procedures (including

walk-mow greens, hole cutting, bunker sand

preparation, etc.)

• Horticultural/Agronomy practices by

implementing cultural programs that achieve

high standards and goals presented

daily/weekly by the superintendent and

general manager.

• Continually create and produce a country

club quality compound that is clean,

organized and efficient

• Operated Toro Sand Pro, Toro Triplex Reel

Mower, Toro Trimmers, Chain Saws, etc.

Automotive Market Report – Pittsburgh, PA. 6/81 - 3/06 Vice President & Chief Operations Officer/Board Member

• Supervised the production of a bi-weekly 100+ page full color magazine

• Organized the collection of raw auction data, used multiple computer software applications for generating the digital layout for electronically transmitted publication

• Managed the day to day operations of full service printing division

• Refined accounting department, converted to computer software application and processed the weekly, monthly and yearly labor/profit/expense P&L reports

• Trade show booth operations manager in U.S.A. & Canada

• Consulted with clients on designs, cost estimates, budgets, and ideas for each national print media marketing campaign

• Hired, trained and mentored all employees on new methods using automated computer graphics, database/accounting/word processing vs. drafting tables/darkroom/paste-up techniques, etc.

Roberto’s – ( - Ocean Isle Beach, NC. – Sous Chef * [on call “bullpen” duty] Big M Casino – ( - Little River, SC. – Galley Executive Sous Chef Just Chicken – North Myrtle Beach, SC. – Gen Mgr./ Dir. Of Marketing-Corp. Chef La Casa Di Franco – RIDC Park, Pittsburgh, PA. – Sous Chef, Prep Cook Various Restaurants in Pennsylvania & Carolinas Culinary 11/04 – 6/16 Executive Sous Chef, Assistant Sous Chef, Sauté Cook, Line Cook, Prep Cook, General Manager

• Assist the executive chef in maintaining daily kitchen/banquet catering operations, including dairy/bakery/purveyor’s orders, inventory, schedules and food costing spreadsheets

• Managed and catered over 20 corporate functions weekly, 30 weddings and 50 large corporate events yearly, operate grill, fryers, sauté station, etc.

• Design prep/par sheets and all health department cooler temperature charts

• Compile and design cost-procedure photo pages for each menu/prep item The Willow Room – ( - Belle Vernon, PA. 3/09 – 4/10 Banquet Manager & Corporate Sales Coordinator

• Sold, scheduled, planned, estimated, invoiced, set-up and attended every function.

• Followed up with internet leads/contacts, booked appointments, room tours then marketed the numerous wedding packages, sports banquets, funeral wakes, reunions, proms, etc.

• Created drawings for each event using ‘RoomViewer’ schematic software

• Managed payroll, scheduling, email, inventory, and maintained clientele reservation book

• Used ‘Catermate’ software systems for generating Banquet Event Orders, invoices, staffing requirements, seating configurations, etc.

• Organized office sales staff, filtered & interviewed/hired new banquet employees Education

Brunswick County

Community College

(Aug. 2013) Associate of Applied Science Degree

Horticultural/Turfgrass Management Technology

Plus, Health & Fitness Science Degree Program

Current Student (Target Graduation-2016)

Clarion University, Clarion, PA.

Accounting, Business Administration,

Marketing & general studies (8/80)

Golf Academy of America,

Myrtle Beach, SC.

Associate of Applied Business Degree in

Golf Complex Operations and Management.

Graduated (8/13)

Oregon Coast Culinary Institute

Chef certification courses for quality control,

kitchen sanitary/safety, food & beverage.


Paster Training Co. Inc., Pottstown, PA.

Study of food safety, certification, classroom

hands-on training and examination.

ServSafe Certified in 2010 & Re-Certified Sept/2016 Cape Fear

Community College, Wilmington, NC.

Culinary Arts Technology & Hotel/Restaurant

Management & misc. general studies. (1/16)

RAMP (Responsible Alcohol Management Program) – 2009 and NC Alcohol Manager Certified - 2015 Skills and Volunteer Activities

Name Level Experience

National Father Son Team Classic* Intermediate 1 year World Amateur Handicapping Tourney** Intermediate 2 years

“Monday After The Masters”(Nancy Lopez Intermediate 3 years Printing Equip. Operator/Supervisor Expert 24 years Graphic Designer/Layout Artist Expert 22 years

MicroSoft Office (2013 ver.), TLinks Expert 3 years PageMaker 6.5 & Photoshop/Quickbooks Expert 17 years All Microsoft Office Applications Intermediate 15 years Digital Photographer Intermediate/Expert 18 years

Little League Baseball Mgr./Trainer Expert 17+ Seasons Culinary-Cook-Prep-Manager Intermediate 14+ years

Active in two local schools - volunteering for middle/high school level events and chaperone for field trips, proctoring, etc. Alcohol, drug and tobacco free, welcome any and all types of testing to insure a clean and safer work environment.

*Volunteered as a Marshal for the largest Father Son Tournament in the World (900+) – July 2013

**Assisted Senior/Head Rules Official for World Am Championship Round @ The Dye Club – August 2013

***Standard bearer for the Nancy Lopez pairing at the “Hootie and The Blowfish Charity Pro-Am Event” at The Dye Club. Walking Scorer for Doc MaGee’s Foursome (Music Manager for Darius Rucker/Hootie, KISS, Bon Jovi, and Motley Crue), Walking Scorer for Tommy Gainey(Two Glove)/Spud Webb(NBA) again in 2015. Walking Scorer for Mark Silvers & Kim Alexis once again in 2016 (April 11th). Clearances/Certifications

Who’s Who Among Students in American Universities & Colleges (B.C.C.) - 2015-16 National Technical Honor Society – 4/15 Inductee

North Carolina Alcohol Responsible Seller Training Certified – 5/15 ServSafe Essentials 7th Edition Food Safety Certified – Good thru 8/1/18 Pennsylvania Child Abuse History Clearance - Act 34 US Dept. of Justice - Act 141 F.B.I. Criminal History Record, (includes fingerprints) Pennsylvania State Police - Criminal Record Check, Act 47 Pennsylvania Liquor Control Board – R.A.M.P. Certified in 2009 (Alcohol Management Training) Member of the Monroeville Area Chamber of Commerce – Business Member Cape Fear Golf Course Superintendent Association – Student Member Carolina Golf Course Superintendent Association – Student Member Additional Personal and Business References

Available Upon Request

Tim Jackson

General Manager/Head Professional

Oyster Bay Golf Links


Kristina Rizzo

Accounting & Office Manager

The Coastal Companies


Robert Haberle

Executive Chef

The Willow Room


Dean Bennett

Director of Horticulture/Turfgrass Program

Brunswick Community College


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