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Information Technology Active Directory

Hollywood, Florida, United States
August 28, 2017

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***** ********* *** ****** ******** Pines, Florida 33029 954-***-****


Technical and/or Network Support. Full-time position.


Earned the following certifications: CompTIA A+; Cisco Certified Network Associate Routing and Switching; CompTIA Network+; CompTIA Security+; "Microsoft Technology Associate" Windows Operating System Fundamentals; and MTA Windows Server Administration Fundamentals. Currently pursuing MCSA.

Build servers and desktop computers installing hard drives, RAM, graphics cards, NICs, adapters, peripherals, etc.

Management of OS including Windows XP/Vista/7/8/10, Windows Server 2003/2008/2012R2, and Linux Centos.

Configure DNS, DHCP, Active Directory, Exchange, routers and switches, firewalls, and anti-virus software.

Employ and operate a myriad of programs including Microsoft Office 2016, Project, Visio, and Crystal Reports.


ITT Technical Institute September 2010 to November 2013

Graduated with the Bachelor of Science Degree in Information Systems and Cybersecurity; GPA: 4.0;

Graduated with an Associate of Science Degree in Information Technology - Computer Network Systems in 2012.

GPA: 4.0. Recipient of Highest Honors and Perfect Attendance Awards.


Pet Supermarket, Inc. (Sunrise, Florida) February 2014 to present

IT Technician

Lead technician for BMC Footprints IT tickets. Configure servers, computers, printers, smartphones, and peripherals.

Provide remote administration via BMC Client Management, Windows Remote Assistance, and Skype for Business.

Administrator for File Server shares, security and sharing permissions, folder inheritance, and volume shadow copy.

Create Active Directory Security Groups, OUs, and Group Policy Objects; configure new users and computers accounts.

Experienced with hypervisors vSphere and Hyper-V; operate Windows Server 2012R2 virtual servers.

Implement updates and policies for Palo Alto firewall, Sophos anti-virus server, and network components firmware.

Server administrator for IBM Power System S814 libraries, user profiles, accounting applications, procurement forms automation, Electronic Data Interchange (EDI) system (GENTRAN), server backups, and Retail Interact menus security.

Configure layer 3 HP and Cisco switches, Cisco Meraki wireless APs, iGuard and Kronos clocks.

Setup HP, Brother, and Lexmark printers; configure scanning and printing for Canon and Xerox copiers.

Claims Verification, Inc. (Ft. Lauderdale, Florida) September 2012 to March 2013

PC Technician Intern

Headquartered in Ft. Lauderdale, Florida. Intern for insurance claims verification company’s IT section.

Worked with the Information Technology Section to repair laptop computers, install desktop computers, deploy updated operating system images, research solutions to server errors, and build Windows and Linux servers.

Provided office administration support as required including copy, FAX, mail, and lifting supplies and equipment.

Broward County Government (Ft. Lauderdale, Florida) January 2008 to August 2010

Purchasing Agent

Headquartered at the Broward County Government Center. Purchasing agent for county contracts and amendments to existing contracts. Executed contracts valued over $200 Million and negotiated savings over $26M.

Developed Request for Proposals (RFPs) solicitations and other forms of procurement solicitations for county agencies.

Evaluated proposals for responsiveness; provided analysis of corporations’ qualifications to selection committees.

Established independent fee estimates and negotiation strategies; led negotiations with vendors to execute a wide variety of professional services contracts encompassing financial, computer networking, engineering, and construction services.

Completed contract amendments; utilized Enterprise Resource Planning system; administered project milestones.

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