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Real Estate Customer Service

Marietta, Georgia, United States
August 28, 2017

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**** ******** ****** *********, ** 30188 – 678-***-**** –



Property Management

Real Estate

Safety Regulations

Training and Development

Quality Assurance

Time Management


Equipment Management


Remarkable supervisory experience with proven ability to manage subordinates and contractors.

Extensive experience training employees, enforcing safety codes, and regulations.

Familiarity and extensive knowledge of Fair Housing Laws and Regulations.

Highly-motivated professional with inventory control and maintenance experience.

Expert communicator with proficiency in coordinating and delegating tasks, problem-solving, and risk management.

Benchmarks & Milestones

Proficient in project management, building maintenance, and property management.

Acquired Real Estate License for State of Georgia.

Advocate all licensing laws, agency laws, and The Fair Housing Guidelines.

Active member of the National Association of Realtors

Active member of the Georgia Association of Realtors

Active member of the Cobb County Board of Realtors

Active F.M.L.S. member

Active GA. M.L.S. member

Active American Red Cross volunteer

Career Progression



Secure new customers by providing superior customer service from beginning of property sale to close of property sale. Proficiency and fluency in increasing sales and detailed attention to property maintenance. Demonstrated talent for ensuring the highest level of safety standards. Highly recommended for demonstrated knowledge of and application of licensing laws, agency laws, and The Fair Housing guidelines

Anchored real estate sales and rentals. Thorough understanding of realty market and processes establish client relationships and increased business relationships.

Conducted all real estate transactions with the utmost level of diligence, professionalism, and standards. Exceed in all requirements set forth by the Georgia Real Estate Commission.

Facilitate real estate transactions between financial divisions, insurance departments, and HSA Home Warranty. Elevate relationship-building between these entities and homeowners.

COBB COUNTY SCHOOLS Atlanta, GA 1997-Present


Manage subordinates while ensuring the highest level of safety in three-story elementary school with 1300 students and a staff of over 80 members.

Develop leadership strategies to delegate staff, assign duties, and supervise the maintenance program for entire facility. Plan training for employees on procedures and proper handling of equipment and safety. Strong attention to detail promote smooth workflow.

Execute ordering supplies and service requests through the work order system. Advanced knowledge of work order system crucial to training subordinates on how to use system effectively and properly.

Enforce the proper use and storage of all equipment and supplies. Maintain equipment and secure building as requested. Assure cleanliness, building appearance, and equipment. Execute monthly grounds inspection to check for unsafe surfaces, equipment, or safety hazards.

K-MART CORPORATION Atlanta, GA 1988-1997


Authored and created original content, procedures, and guidelines for new locations, relocations, and refurbishments across the southeast. Proven skills in hiring and training staff on company policies and safety standards.

Appointed liaison to facilitate order and service requests to multiple divisions and contractors to meet deadlines. Created finance reports, corporate travel, and expense accounts. Advanced understanding of these processes ensured accurate accounting and bookkeeping.

Demonstrated proficiency in understanding and reading blueprints. Traveled to various locations throughout southeast region to supervise jobs to ensure deadlines were met.

Facilitated inspections with local fire marshal and established procedures for safe work practices.

Education and Certifications

Real Estate License: State of Georgia, Georgia Institute of Real Estate, Atlanta, GA

Diploma, McEachern High School, Powder Springs, GA

Georgia Institute of Real Estate. Salesperson Pre-License Instruction.

Metro Brokers Real Estate Academy. MBA 25 Hour Post License Course.

Metro Brokers Real Estate Academy. Getting to “YES” Successfully Overcoming Objectives Course.

Metro Brokers Real Estate Academy. Real Valuator: Pricing Property In Today’s Market Course.

Metro Brokers Real Estate Academy. Presenting Price Course.

Metro Brokers Real Estate Academy. Building A Business Plan Course.

Metro Brokers Real Estate Academy. Ethics And You Course.

Cobb Institute Of Real Estate. Ethics In Real Estate (v6) Course.

Oncourse Real Estate Inc. Career Webschool. Georgia Real Estate License Law Core Course.

Kennesaw State University Continuing Education. Property Management Course.

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