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Microsoft Office Manager

Sofia, Sofia City Province, 1784, Bulgaria
August 28, 2017

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Klaas Helder

Born */*/** in Leeuwarden (NL)

Current address :

Mladost 1 bl. 71 A, et. 4, app. 10

Sofia (Bulgaria)

Tel. Nr.: 089*******


Education and work experience:

1958 till 1964 Elementary school.

1964 till 1968 Technical school Automotive technics certificate.

1968 till 1971 Automotive manager diploma.

1971 till 1973 1st mechanic in an auto dealer.

1973 till 1979 Military service as semi professional 6 years contract.

1979 till 1985 International truckdriver Europe.

1985 till 1993 International truckdriver special transport oversized loads Western Europe,

1993 till 2003 Owner off a Courier Company volume 22 employees and 18 transportunits up to 3500kg for international courier services handling all planning and admin work for the companie.

2003 till 2008 Personal leave due to the death of my wife.

2008 till 2012 Representative for VDL Bus and Couch Bulgaria.

2012 2013Technical and customer support carparts project in Callpoint New Europe /Telus.

2013 till present CSR Honda team Dutch from Februar 2014 Market leader Dutch/ Belgium

team Honda Netherlands /Belgium Dutch language group.

First contact for Honda in escalations and solutions to the client for the agents


● Microsoft Office, Outlook

Geocon planning for the agents,timeskedules ect ect

Verint Quality program to make evaluations for the agents and reporting to the client.

Language skills

● Native Dutch.

● English spoken and written.

● German spoken and written.

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