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Middle East Regional Senior Resourcing Manager

Cairo, Cairo Governorate, Egypt
August 29, 2017

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Cairo, Egypt

Cell: +201*********

Versatile Human Resources expert with proven record of facilitating profitability through the development and management of corporate Human Resources operations; special expertise in building and leading top-performing teams, turning around troubled organizations, and establishing HR departments from scratch. Proactive change agent who spends time in employee environment, encouraging learning and promoting increased productivity that results in value-added customer service as well as increased Return on Investment (ROI). HR leader adept at building consensus amongst staff and creating an involved workforce. Fosters an environment of teamwork and continued growth and development across all functions.

Published author in the field of Human Resources, first book published in 2014. Human Resources short and long term

strategy, objectives, policies, and


HR operations management.

Budgetary planning.

Training and leadership development.

GCC & Egyptian Labor Laws.


Government Relations.

Succession planning/management

practices and programs.

Facility management.

Employee-relations programs.

Domestic and international

recruitment, testing, and staffing


Policy assessment.

Compensation and benefits


Change management.

Performance management.

Compliance program needs, including

training, investigation, and prevention


Statistical reporting.


Employee coaching.

Group HR Director March 2015 to Current

Al Homaizi Group - Cairo, Egypt

Oversee Human Resources at all facilities and offices throughout existing as well as pre-opening properties.

Partner with executive management to grow the business through innovative HR management.

HR Services Manager January 2012 to January 2015

Alshaya - Cairo, Egypt

Directed Human Resources at 100 retail stores as well as 1 LDC (Local Distribution Center/Warehouse).

Handled department restructure as well as expansion with infused systems in place.

Developed SOPs/SLAs (Standard Operating Procedures/Service Level Agreements); in addition to expediting existing processes leading to increased employee satisfaction by 50%.

Managed a team of thirty employees.

Handled volume recruitment projects alongside HR & Training projects for operation and support services; including existing as well as new brands in the market (i.e. Starbucks, Payless, Victoria's Secret, Bath & Body Works, Evans, H&M, Claire's, The Body Shop, Pinkberry, Debenhams, Next, American Eagle, and Mother Care).

Designed and presented management-training programs ranging from first-line supervisors to senior management teams to facilitate understanding of employment relations, labor law, recruiting, and organizational development; program functioned as cornerstone for employee retention, and increased employee morale.

Initiated HR reporting system to update senior managers on progress of HR goals in areas such as recruitment, turnover, employee retention, recruitment cost, benefit cost, legal issues and cost-savings efforts. Monitored the disciplinary, grievance and performance management processes in accordance with labor law requirements.

Provided the legal approval for all new proposed locations for new retail stores opening.

Produced and renewed operating licenses, tourism permits, music licenses, store managers' licenses, signage licenses, hoarding licenses, parking licenses, ministry of health/cosmetics licenses and amendment licenses for all new/existing retail stores and warehouse.

Liaised with city councils, governorates, civil defense authority and ministries regarding all queries, legal issues as well as penalties and fines. Monitored monthly payroll, ad-hoc payments and final settlements in addition to income tax and social insurance monthly deductions. Handled yearly medical insurance renewal as well as resolving staff related medical issues.

Oversaw utilities payments for all retail stores, offices and warehouse. Assistant HR Manager May 2010 to December 2011

Sol Melia - Sharm El Sheikh, Egypt

Developed leading-edge HR organization.

Developed and implemented recruiting program, including Internet recruiting. Refined and updated the manning guide and salary scales for all levels of employees.

Compiled an HR administration manual as well as a recruitment manual and SOPs.

Liaised with the Labor Office as well as the Social Insurance Office. Handled disciplinary, grievance, performance management, sickness and absence management.

Monitored the performance evaluation process (including probationary reviews) and analyzed its results.



Assisted the Director of Human Resources in the development and implementation of the succession planning policy.

Assistant HR Manager/HRBP March 2008 to March 2010 Jumeirah - Dubai, United Arab Emirates

Handled recruitment and selection for junior, middle as well as senior management within the resort.

Organized open days to ensure continuous full headcount of 3500 colleagues. Organized recruitment advertising according to Jumeirah's visual guidelines, via the Applicant Tracking System (ATS - sniper hire). Championed the whole HR Service for Food and Beverage Service, Conference and Incentive Service, Talise Spa, as well as Sports and Leisure – biggest departments in the resort.

HR Specialist March 2007 to February 2008

Depa - Cairo, Egypt

Developed the HR policies in coordination with the Executive Administration Manager.

Liaised with the Quality Assurance and Control department regarding the implementation of all ISO requirements concerning the HR department. Revised job descriptions for all positions.

Maintained and directed the "Performance Appraisal" process. Handled recruitment for middle management positions. HR Executive July 2005 to February 2007

Jumeirah - Dubai, United Arab Emirates

Maintained the annual performance appraisal exercise. Conducted induction sessions for newly hired colleagues. Liaised with group payroll regarding salaries, sick leave, extra hours, lieu days and employees' queries.

Handled resignations and clearance.

University of Roehampton (Online) Current

London, United Kingdom

MBA: Management

Emirates Academy of Hospitality Management 2006

Dubai, United Arab Emirates

Professional Diploma: Human Resources

Cairo University 2005

Cairo, Egypt

Bachelor : Political Sciences

Al Homaizi Group, 2015-present

Successfully administered the grooming and attendance policies; managed grievances and participated in organizational arbitrations. Reduced worker's compensation costs by 40% from prior year. Alshaya, 2012-2015

Achieved government related savings of around 6 million EGP pertaining to LANGUAGES


income tax inspection and government social insurance. Reviewed and restructured health-benefit program without reducing benefits to employees; reduced cost from more than 1 million EGP for 400 employees to just over 500,000 EGP for 1000+ employees while improving claims payments. Cut down outstanding legal issues to an almost zero percentile (0.3%). Cut down recruitment related expenses by 40%.

Designed and implemented a region wide recruitment, behavior based interviewing and skill matching procedure designed to reduce new employee turnover; which resulted in a decrease in turnover of 23% throughout the organization. Sol Melia, 2010 – 2011

Provided hiring, compensation and benefits services for 600 employees. Arabic



CrossWay Group, United States – Recruitment Consultant (2015) EHE Solutions, Canada – HR Consultant (2015)

Mobile Telecom Group, United Arab Emirates – HR Consultant (2009)

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