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Technical Support Team Leader

Location:
Philippines
Salary:
15000
Posted:
August 28, 2017

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Nissa S. Arco

*** *. ******* **. ********* Cebu City

****-***-****

ac111l@r.postjobfree.com

Educational Background

College : Bachelor of Science in Business Administration Major in Financial Management

Consolacion Community College

Consolacion, Cebu

High School : Diploma in Secondary Education

Cebu City Don Carlos A. Gothong Memorial National High School

C. Padilla St., Cebu City

2002-2007

Work Experiences

TELETECH INC

Oakridge IT Center, 800 AS Fortuna St.

Technical Support Representative

Responsibilities: Assisting Site

Products and Services: Telco

April 2017

CONDUENT

Ayala IT Tower 2

Customer Representative

Responsibilities: Assisting Site

Products and Services: Prepaid

January 23 – March 13, 2017

24/7 Customer Philippines Inc

6th Floor eBloc Tower 3, Geonzon Street, Cebu IT Park 6000 Cebu

Technical Support Representative

Responsibilities: Assisting Site

Products and Services: Online

August 22, 2016 – December 31, 2016

Sykes Asia, Inc

Sykes, F. Cabahug St, Cebu City, 6000 Cebu

Technical Support Representative

Responsibilities: Assisting Site

Products and Services: ISP

December 2014 – July 2016

Qualfon Philippines, Inc

Technical Support Representative

Qualfon-Skyrise 3 Bldg.

Cebu IT Park, Apas, Cebu City, 6000 Cebu

Responsibilities: Assisting Site

Products and Services: Cash registers

June2014 – December 2014

Star Cube Internet Cafe

Cashier

Sanciangko St. Cebu City

Responsibilities: Log in and Log out Customers

Products and Services: Internet Gaming

September 2013 – February 2014

Body & Sole Massage and Foot Spa

Physical Therapist

Pampanga

Responsibilities: Body Massage, Foot spa and Facial Scrub

Products: Massage service

March 2012 - July 2013

FMSQ Aqua Ventures Corporation

Bookkeeper

Salvador St., Cebu City

Responsibilities: Input statements, Errands, Follow-up calls, Balancing, Inventory, Recap

Products and Services: Purified Drinking Water

October 2009 – May 2011

Eddy’s Joint Internet cafe

Cashier

Sanciangko St, Cebu City

Responsibilities: Log in and Log out Customers

Products and Services: Internet Gaming

October 2007 – May 2009

Training Attended

Call Center Academy

Call Center Training and Employment Preparedness

TESDA Accredited (NC II)

4th Floor, #79 VEG Building, General Maxilom Ave., Cebu City

February – March 2014

Personal Information

Date of Birth: August 6, 1990

Place of Birth: Cebu City

Sex : Female

Civil Status : Single

Nationality : Filipino

Religion : Evangelical Christian

Height : 4’8’’

Weight : 52 kg.

Languages : Cebuano, Tagalog, English

Character References

Sharon Gallardo

Team Leader : Sykes Asia, Inc

0915 104 4828 / 0939 046 7111

John Junepe Bajade Jr.

Team Leader:Sykes Asia, Inc

0923 926 9083

Hanna Grace Concillo-Medilo

Team Leader : Sykes Asia, Inc

0925 474 2124

Sheena Cañeda

Team Leader: 24/7 Customer Philippines Inc

0916 529 7292



Contact this candidate